# Tech Support **URL:** https://krita-artists.org/c/support/6.md [Latest](https://krita-artists.org/latest.md) · [Categories](https://krita-artists.org/categories.md) · [Tags](https://krita-artists.org/tags.md) --- ## [Link to Krita FAQ](https://krita-artists.org/t/link-to-krita-faq/52)
**Author:** [@tiar](https://krita-artists.org/u/tiar)\ **Replies:** 1\ **Last updated:** [November 3, 2019, 5:30pm UTC](https://krita-artists.org/t/link-to-krita-faq/52 "2019-11-03T17:30:28Z")
Link to the FAQ How to reset Krita’s configuration Why I can’t open my file anymore --- ## [About the Tech Support category](https://krita-artists.org/t/about-the-tech-support-category/14)
**Author:** [@system](https://krita-artists.org/u/system)\ **Replies:** 0\ **Last updated:** [November 1, 2019, 6:06pm UTC](https://krita-artists.org/t/about-the-tech-support-category/14 "2019-11-01T18:06:12Z")
Post here if you need help with technical matters related to Krita. Our volunteers and fellow artists will be glad to help you out. (Please create a new thread in correct subcategory with your issue). If you want to ask… --- ## [Mirror tool help](https://krita-artists.org/t/mirror-tool-help/193427)
**Author:** [@CorrodingMind](https://krita-artists.org/u/CorrodingMind)\ **Replies:** 7\ **Last updated:** [November 6, 2026, 5:49pm UTC](https://krita-artists.org/t/mirror-tool-help/193427 "2026-11-06T17:49:41Z")
Heya lovely Krita community! I’ve been loving more and more Krita since coming back, nothing mindblowing, just everything I want and need without issues and a sense of peace. But one thing has stood out to me, I rarely … --- ## [How do i taper fade or force fade thing on my brushes in krita like ibispaint](https://krita-artists.org/t/how-do-i-taper-fade-or-force-fade-thing-on-my-brushes-in-krita-like-ibispaint/193422)
**Author:** [@louie](https://krita-artists.org/u/louie)\ **Replies:** 0\ **Last updated:** [November 6, 2026, 2:56am UTC](https://krita-artists.org/t/how-do-i-taper-fade-or-force-fade-thing-on-my-brushes-in-krita-like-ibispaint/193422 "2026-11-06T02:56:19Z")
I tried to follow the tutorial from Google ai and it kinda worked, but that length limit kept getting the brush short lived, unlike ibispaint’s :frowning: sorry if i got the wrong category, tell me what category I… --- ## [Krita and TCL NXTPAPER 11 Plus Tablet](https://krita-artists.org/t/krita-and-tcl-nxtpaper-11-plus-tablet/193415)
**Author:** [@mfny](https://krita-artists.org/u/mfny)\ **Replies:** 0\ **Last updated:** [November 5, 2026, 10:36pm UTC](https://krita-artists.org/t/krita-and-tcl-nxtpaper-11-plus-tablet/193415 "2026-11-05T22:36:17Z")
Hi all, Have a TCL NXTPAPER 11 Plus Tablet and Stylus, and have installed Krita and am noticing some odd behavour with the stylus response in that for the File Menu and the close app control(the red x) when in Show Canv… --- ## [Cant change recording directory](https://krita-artists.org/t/cant-change-recording-directory/193414)
**Author:** [@RAZZMOTHAZZ](https://krita-artists.org/u/RAZZMOTHAZZ)\ **Replies:** 0\ **Last updated:** [November 5, 2026, 10:12pm UTC](https://krita-artists.org/t/cant-change-recording-directory/193414 "2026-11-05T22:12:14Z")
(topic deleted by author) --- ## [Brush lines get shaky/wobbly when drawing on mirror view](https://krita-artists.org/t/brush-lines-get-shaky-wobbly-when-drawing-on-mirror-view/191817)
**Author:** [@yaikat](https://krita-artists.org/u/yaikat)\ **Replies:** 5\ **Last updated:** [November 5, 2026, 1:22am UTC](https://krita-artists.org/t/brush-lines-get-shaky-wobbly-when-drawing-on-mirror-view/191817 "2026-11-05T01:22:59Z")
hi! theres this brush i love to use that, when putting the canvas in mirror mode, its lines get all wobbly and weird. any idea how to fix this? i can share the brush settings if needed. im using krita 5.1.5. --- ## [Bug: The "shortcuts" folder is not created automatically during Krita installation](https://krita-artists.org/t/bug-the-shortcuts-folder-is-not-created-automatically-during-krita-installation/193371)
**Author:** [@dracenne](https://krita-artists.org/u/dracenne)\ **Replies:** 0\ **Last updated:** [November 4, 2026, 9:18pm UTC](https://krita-artists.org/t/bug-the-shortcuts-folder-is-not-created-automatically-during-krita-installation/193371 "2026-11-04T21:18:57Z")
System: Windows 10/11 Application: Krita (recently reinstalled) Affected feature: Importing keyboard shortcut schemes (.shortcuts files) Problem description After reinstalling Krita, I attempted to import a custom ke… --- ## [Krita won't let me open file!](https://krita-artists.org/t/krita-wont-let-me-open-file/193339)
**Author:** [@Error\_2345](https://krita-artists.org/u/Error_2345)\ **Replies:** 0\ **Last updated:** [November 4, 2026, 12:08am UTC](https://krita-artists.org/t/krita-wont-let-me-open-file/193339 "2026-11-04T00:08:10Z")
--- ## [New installation lags terribly in Acer laptop + Huion Kamvas 24hd pro](https://krita-artists.org/t/new-installation-lags-terribly-in-acer-laptop-huion-kamvas-24hd-pro/193306)
**Author:** [@Tayete](https://krita-artists.org/u/Tayete)\ **Replies:** 3\ **Last updated:** [November 3, 2026, 5:38pm UTC](https://krita-artists.org/t/new-installation-lags-terribly-in-acer-laptop-huion-kamvas-24hd-pro/193306 "2026-11-03T17:38:08Z")
I have been using Krita 5 for a long time with no issues in my old PC. I had to change to a new laptop with a much better Nvidia RTX GPU, 32Gb Ram and 24 nucleus processor Intel ultra, and my Huion Kamvas 24Hd Pro as tab… --- ## [Corrupted PSD](https://krita-artists.org/t/corrupted-psd/193250)
**Author:** [@Nik\_Nik1](https://krita-artists.org/u/Nik_Nik1)\ **Replies:** 5\ **Last updated:** [November 3, 2026, 1:45pm UTC](https://krita-artists.org/t/corrupted-psd/193250 "2026-11-03T13:45:30Z")
I use Krita on Linux Mint to prepare PSD files, which are subsequently used in third-party software (specifically, Unity). Today, I tried creating a PSD file in Krita 5.3.4.1 and discovered that it could not be opened b… --- ## [Does Krita work on both Windows 10 and Windows 11?](https://krita-artists.org/t/does-krita-work-on-both-windows-10-and-windows-11/193314)
**Author:** [@RaffaChan](https://krita-artists.org/u/RaffaChan)\ **Replies:** 2\ **Last updated:** [November 3, 2026, 11:01am UTC](https://krita-artists.org/t/does-krita-work-on-both-windows-10-and-windows-11/193314 "2026-11-03T11:01:07Z")
hey, I do have one question about updating krita. So I uses windows 10 and and using krita 5.2.1 tried to update krita a few months ago but I cant remember what update they hade when moving krita to windows 11 and was wo… --- ## [Very long time to launch](https://krita-artists.org/t/very-long-time-to-launch/192381)
**Author:** [@Julian\_Carlo\_Fagotti](https://krita-artists.org/u/Julian_Carlo_Fagotti)\ **Replies:** 2\ **Last updated:** [November 3, 2026, 8:59am UTC](https://krita-artists.org/t/very-long-time-to-launch/192381 "2026-11-03T08:59:24Z")
I use Krita on Kubuntu 24.04 (AppImage version 5.3.3), and it takes a very long time to launch. Is there any solution? --- ## [Differences between Krita recorder and OBS](https://krita-artists.org/t/differences-between-krita-recorder-and-obs/193277)
**Author:** [@trashincan](https://krita-artists.org/u/trashincan)\ **Replies:** 5\ **Last updated:** [November 3, 2026, 1:39am UTC](https://krita-artists.org/t/differences-between-krita-recorder-and-obs/193277 "2026-11-03T01:39:46Z")
I have a general question I would like to ask about the differences between Krita recorder and other app use for recording a timelapse. I mainly want to know about their storage usage, I already did a painting in 7680x33… --- ## [Krita Crashing after Windows Update](https://krita-artists.org/t/krita-crashing-after-windows-update/193221)
**Author:** [@Lucas\_Biazi](https://krita-artists.org/u/Lucas_Biazi)\ **Replies:** 1\ **Last updated:** [November 2, 2026, 6:57pm UTC](https://krita-artists.org/t/krita-crashing-after-windows-update/193221 "2026-11-02T18:57:39Z")
Hello, quick breakdown: Hardware: RTX 3060 mobile (drivers up to date, tested both gaming and studio same result) 2 x 32GB ram (stress tested the hardware, it works fine) i7 12th gen, drivers up to date 2 x 2… --- ## [Title: Critical Data Loss and Broken UI on Android (Samsung Galaxy Tab S9 FE+)](https://krita-artists.org/t/title-critical-data-loss-and-broken-ui-on-android-samsung-galaxy-tab-s9-fe/193270)
**Author:** [@Janars](https://krita-artists.org/u/Janars)\ **Replies:** 0\ **Last updated:** [November 2, 2026, 5:29pm UTC](https://krita-artists.org/t/title-critical-data-loss-and-broken-ui-on-android-samsung-galaxy-tab-s9-fe/193270 "2026-11-02T17:29:40Z")
(I apologize in advance if the topic is posted incorrectly. I don’t speak English, and the translator doesn’t translate the site. DeepSik helped translate the text.) Device: Samsung Galaxy Tab S9 FE+ (Android 13/14) Kr… --- ## [Delete brush head settings](https://krita-artists.org/t/delete-brush-head-settings/193239)
**Author:** [@asy](https://krita-artists.org/u/asy)\ **Replies:** 1\ **Last updated:** [November 2, 2026, 12:34pm UTC](https://krita-artists.org/t/delete-brush-head-settings/193239 "2026-11-02T12:34:29Z")
Hello, I have been trying to design custom brushes for drawing mountains. My initial attempts didn’t work out, but after doing some research, I learned how to create them exactly the way I wanted. The issue is that I w… --- ## [Need help replicating an Ibis paint brush to Krita](https://krita-artists.org/t/need-help-replicating-an-ibis-paint-brush-to-krita/193256)
**Author:** [@Hoax](https://krita-artists.org/u/Hoax)\ **Replies:** 0\ **Last updated:** [November 2, 2026, 11:36am UTC](https://krita-artists.org/t/need-help-replicating-an-ibis-paint-brush-to-krita/193256 "2026-11-02T11:36:49Z")
Hi! I’m pretty new to krita and I really really want this specific brush from ibis paint but I’m not really familiar with creating brushes on krita. Would be very awesome if someone could help me out! I did spend some ti… --- ## [Palette empty after save](https://krita-artists.org/t/palette-empty-after-save/193212)
**Author:** [@Skyfish](https://krita-artists.org/u/Skyfish)\ **Replies:** 1\ **Last updated:** [November 2, 2026, 11:23am UTC](https://krita-artists.org/t/palette-empty-after-save/193212 "2026-11-02T11:23:46Z")
Hello, I’m new to using the palette and swatches feature, I do not understand too well how it works. I created a palette in Krita, and saved my file maybe a month ago. I remember there being a popup asking where I want … --- ## [Make text expand in a new column instead of continuing outside the canvas](https://krita-artists.org/t/make-text-expand-in-a-new-column-instead-of-continuing-outside-the-canvas/193243)
**Author:** [@kure](https://krita-artists.org/u/kure)\ **Replies:** 1\ **Last updated:** [November 2, 2026, 9:57am UTC](https://krita-artists.org/t/make-text-expand-in-a-new-column-instead-of-continuing-outside-the-canvas/193243 "2026-11-02T09:57:48Z")
Imagine I have this big list of names, is there a way to make it overflow to next column? After reaching the bottom it would expand like this, instead of continuing outside the canvas. Or at least make a group which… --- ## [Is it normal for file size to increase significantly after merging layered frames or flattening transform masks?](https://krita-artists.org/t/is-it-normal-for-file-size-to-increase-significantly-after-merging-layered-frames-or-flattening-transform-masks/193204)
**Author:** [@Yoestababien](https://krita-artists.org/u/Yoestababien)\ **Replies:** 0\ **Last updated:** [November 1, 2026, 11:47am UTC](https://krita-artists.org/t/is-it-normal-for-file-size-to-increase-significantly-after-merging-layered-frames-or-flattening-transform-masks/193204 "2026-11-01T11:47:07Z")
I’m working on an animation, and since my PC struggles with heavy documents, I try to be as efficient as possible with layer management. However, I noticed that merging several layers containing animation frames increase… --- ## [Storyboard docker broken SVG template exporter](https://krita-artists.org/t/storyboard-docker-broken-svg-template-exporter/193199)
**Author:** [@Ink\_Dot](https://krita-artists.org/u/Ink_Dot)\ **Replies:** 0\ **Last updated:** [November 1, 2026, 9:44am UTC](https://krita-artists.org/t/storyboard-docker-broken-svg-template-exporter/193199 "2026-11-01T09:44:12Z")
I was experimenting with the Storyboard docker’s capacity to export using a custom SVG file. I made my own template, but the export looked broken. My initial thought was maybe I prepped the file wrong or something. So I … --- ## [Krita freezes when I move a layer using a Wacom drawing tablet](https://krita-artists.org/t/krita-freezes-when-i-move-a-layer-using-a-wacom-drawing-tablet/192767)
**Author:** [@Shelebti](https://krita-artists.org/u/Shelebti)\ **Replies:** 10\ **Last updated:** [October 31, 2026, 5:31am UTC](https://krita-artists.org/t/krita-freezes-when-i-move-a-layer-using-a-wacom-drawing-tablet/192767 "2026-10-31T05:31:00Z")
Type of device\* : Graphics tablet Brand and version of the device: Wacom Intuos (model: OTL-6100WLA) System\*\* : Linux (Zorin OS 18.1 Core) \* graphics tablet/display tablet/2-in-1 laptop/Android tablet \*\* Windows/Li… --- ## [Cropping an image with a gradient layer](https://krita-artists.org/t/cropping-an-image-with-a-gradient-layer/193072)
**Author:** [@ktf](https://krita-artists.org/u/ktf)\ **Replies:** 2\ **Last updated:** [October 30, 2026, 11:59pm UTC](https://krita-artists.org/t/cropping-an-image-with-a-gradient-layer/193072 "2026-10-30T23:59:07Z")
(Krita version: 5.3.4.1. AppImage.) I’m at the tail end of a painting now. My last step is to crop it, but when I did, I noticed that the colors of the image changed. TL;DR: My question is: how can I “fix” a gradient … --- ## [Exporting to PSD ruins line art/brush](https://krita-artists.org/t/exporting-to-psd-ruins-line-art-brush/193099)
**Author:** [@Sound2\_Reco](https://krita-artists.org/u/Sound2_Reco)\ **Replies:** 2\ **Last updated:** [October 30, 2026, 4:00pm UTC](https://krita-artists.org/t/exporting-to-psd-ruins-line-art-brush/193099 "2026-10-30T16:00:20Z")
So, i’ve had this problem ever since i use this certain brush. But everytime i export a finished art to PSD, the brush seems to not be compatible with photoshop and ends up ruining the piece. I really do not want to work… --- ## [Four Screenshots of an Issue](https://krita-artists.org/t/four-screenshots-of-an-issue/193093)
**Author:** [@PureTassel](https://krita-artists.org/u/PureTassel)\ **Replies:** 0\ **Last updated:** [October 30, 2026, 9:22am UTC](https://krita-artists.org/t/four-screenshots-of-an-issue/193093 "2026-10-30T09:22:25Z")
I have no idea about how to name this, but here are four screenshots I made on a recently obtained desktop PC, that looks like a small square with the word “INTEL” on its blue sticker, and so is very different from the d… --- ## [Wont render gifs](https://krita-artists.org/t/wont-render-gifs/193028)
**Author:** [@grace\_leeann](https://krita-artists.org/u/grace_leeann)\ **Replies:** 12\ **Last updated:** [October 30, 2026, 1:11am UTC](https://krita-artists.org/t/wont-render-gifs/193028 "2026-10-30T01:11:19Z")
So I updated Krita to the newer version, 5.3, and now whenever I try to render a GIF animation, it keeps popping up the “Could not render animation” error, but will export MP4s just fine. Ive tried everything please help… --- ## [Pop out menu, panning with space and zoom with mouse stops working if two windows of Krita have the same view](https://krita-artists.org/t/pop-out-menu-panning-with-space-and-zoom-with-mouse-stops-working-if-two-windows-of-krita-have-the-same-view/193073)
**Author:** [@VrilloPurpura](https://krita-artists.org/u/VrilloPurpura)\ **Replies:** 0\ **Last updated:** [October 29, 2026, 11:25pm UTC](https://krita-artists.org/t/pop-out-menu-panning-with-space-and-zoom-with-mouse-stops-working-if-two-windows-of-krita-have-the-same-view/193073 "2026-10-29T23:25:33Z")
What the title says basically, I like having Krita on my two screens and for some reason when I create a second window will bug out and Krita stops taking all keyboard and mouse inputs (it still keeps taking pen pressure… --- ## [Has the audio bug been fixed?](https://krita-artists.org/t/has-the-audio-bug-been-fixed/193066)
**Author:** [@RedVelvett22](https://krita-artists.org/u/RedVelvett22)\ **Replies:** 0\ **Last updated:** [October 29, 2026, 9:22pm UTC](https://krita-artists.org/t/has-the-audio-bug-been-fixed/193066 "2026-10-29T21:22:09Z")
Audio not allowing me to scrub through with my left and right keys which I use to flip between frames like traditional and its kinda messing up my workflow when I try to use audio. I know there have been a few more updat… --- ## [Need help with a brush](https://krita-artists.org/t/need-help-with-a-brush/193045)
**Author:** [@mimegrave](https://krita-artists.org/u/mimegrave)\ **Replies:** 3\ **Last updated:** [October 29, 2026, 5:16pm UTC](https://krita-artists.org/t/need-help-with-a-brush/193045 "2026-10-29T17:16:06Z")
First post kinda nervous, so there’s this brush I like to sketch with it’s pencil -4 soft but I don’t know how to adjust it to my liking no matter how many times i mess with the settings(I haven’t used krita that long so… [Next page](https://krita-artists.org/c/support/6.md?page=1)