Hi, I’m aware this question looks like its been asked a lot–but I didn’t find the fixes to work for me.
I am on Windows 11, Krita version 5.3.1. Most times (but not every time) I open up my Krita I get hit with “you have no brush presets installed.” Like many others I open it, see that my bundles/brushes are there, and they just do not work.
Sometimes, when I close and reopen the app, it works just fine. I have also noticed that some menu options are missing when this pop-up occurs. Log viewer also tended to not work when this was happening, but I managed to grab some logs when the issue popped up during one of these popups.
Solutions I have tried:
Remaking entire resource folder - Worked when I opened the app, then stopped working
Remaking resoursechace.sqlite from backups - Did not work
Remaking resourcecache.sqlite from scratch - Worked, then stopped working
Removing all of my custom brushes - Did not work, was effective spring cleaning, though.
I really do not want to have to keep the application open the few times it does work and I do not want to keep having to delete and remake the cache file every time this happens. As I type this I managed to get a version of it without the pop-up happening but I would love to get some help on how to make this issue not happen every other time I open the program.
I have no plugins for Krita, the most I have is some custom brushes that I fresh installed after the first resource folder deletion.
@tiar is currently looking into these kinds of issues, she’ll probably respond here once available. We’d like to figure out what the root cause of this is so that we can fix it once and for all, so if you try further things, it would be ideal if you could keep notes on what exactly you’re doing and what the results are.
Can you share the database created (launch Krita, make sure it doesn’t work, close Krita, then copy the database and put it on some file sharing service)? If you still have those logs, can you please share them?
And for all other logs, can you please get all of the below (best in this order):
Get the Log Viewer log as well: Getting Krita logs — Krita Manual 5.3.0 documentation
You can share them on some website like pastebin.com if they’re long. You might want to remove your username from the logs, there is usually some kind of “Search and Replace” function in many notepads.
I’ve been having trouble getting Log Viewer to actually generate things when this is happening–so this one is from the other day when the issue was happening.
Thanks, that’s very helpful. Though I very intensely dislike the “Driver not loaded” message… that’s the cause of your issues: you have no resources, because the database of the resources cannot be accessed, because the driver is not loaded.
Halla suggested that it’s possible that you have an anti-virus running or removing parts of Krita’s infrastructure (disabling the sqlite driver), is it possible? (The “driver” in question is not like device drivers, it’s a piece of software that allows Krita to talk to a database, it should be installed in the same place as Krita is since it’s a part of Krita). Or maybe malware-related software.
I do not think I have anything that would be causing that–I checked with the software I have and while I don’t know much it doesn’t say its blocking anything with Krita at all. I will say I hadn’t installed any new software since between when this issue first started happening and before.
I did download the portable version of Krita you linked and it is working consistently here without issue–I’ve been just open and closing it for now to test and it hasn’t broken yet.
I could not tell you exactly when I first had this issue–I know I didn’t have it happen at all before I installed Krita 5.3.1. I know I first did the entire remaking my resource folder about 2 weeks ago. I haven’t tried to reinstall it since but I can go ahead and try to see if it fixes the issue.