I reported a bug showing blocking, asking me to contact the sysadmin, I don't know what to do

I want to reply, and this shows up…how do I do this?

I promise that what I post is about bugs, not spam. :disappointed_relieved:


on bugs.kde.org?
what did you wrote as comment? :sweat_smile:


(In reply to Scott Petrovic from comment #3)

What screen size is this tablet so we know what we are dealing with. The
“Create new” window is pretty small by my screenshot (644 x 567). Is this
tablet. The asian characters are a bit larger than roman characters, so
their dialog size might be a bit bigger.

Whatever we do, we need to figure out a minimum screen size we want to
support. Then we can figure out how to modify the UI to be able to handle
smaller screen sizes better.

HUAWEI MatePad 11 (DBY-W09)


Version: 5.0.2
Languages: zh_Hans_CN, zh
Hidpi: true


Version (compiled): 5.12.12
Version (loaded): 5.12.12

OS Information

Build ABI: arm64-little_endian-lp64
Build CPU: arm64
CPU: arm64
Kernel Type: linux
Kernel Version: 4.19.81+
Pretty Productname: Android (10.0)
Product Type: android
Product Version: 10.0

OpenGL Info

Vendor: “Qualcomm”
Renderer: “Adreno ™ 650”
Version: “OpenGL ES 3.2 V@444.0 (GIT@52818ac, I8392168405, 1601143340) (Date:09/26/20)”
Shading language: “OpenGL ES GLSL ES 3.20”
Requested format: QSurfaceFormat(version 2.0, options QFlagsQSurfaceFormat::FormatOption(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::NoProfile)
Current format: QSurfaceFormat(version 3.2, options QFlagsQSurfaceFormat::FormatOption(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::NoProfile)
Version: 3.2
Supports deprecated functions false
is OpenGL ES: true
supportsBufferMapping: true
supportsBufferInvalidation: false

QPA OpenGL Detection Info
supportsDesktopGL: false
supportsOpenGLES: true
isQtPreferOpenGLES: true

useBufferInvalidation (config option): false

Hardware Information

GPU Acceleration: angle
Memory: 5640 Mb
Number of Cores: 8
Swap Location: /data/data/org.krita/files

Current Settings

Current Swap Location: /data/data/org.krita/files
Current Swap Location writable: true
Undo Enabled: true
Undo Stack Limit: 200
Use OpenGL: true
Use OpenGL Texture Buffer: true
Disable Vector Optimizations: false
Disable AVX Optimizations: false
Autosave Interval: 420
Use Backup Files: true
Number of Backups Kept: 1
Backup File Suffix: ~
Backup Location: Same Folder as the File
Backup Location writable: false
Use Win8 Pointer Input: false
Use RightMiddleTabletButton Workaround: false
Levels of Detail Enabled: false
Use Zip64: false

Display Information
Number of screens: 1
Screen: 0
Depth: 32
Scale: 2.9134
Resolution in pixels: 879x549
Refresh Rate: 60

“Resolution in pixels” error is displayed after enabling “Enable Hi-DPI support”.
The real “Resolution in pixels” is 1920x1200.

I wrote these.
When I wanted to add pictures before, it was the same content, but it was blocked as well.
448240 – The window is too high for the Android tablet to see the buttons. (kde.org)

There are also some full screen screenshots.
“Create New Document”

“Configure krita”

“Manage Resources Libraries”

1 Like

No idea about why it has been considered as spam :man_shrugging:

Pinging @scottyp for information about answer to his question :wink:



Moved topic to #develop:artists-feedback-testing as it’s related to an opened bug


We don’t have the KDE sysadmins here, I guess the official action would be to make a sysadmin ticket on phabricator, but I don’t know if you have KDE Identity account?

I guess you have this 1021- email, right? I’m thinking whether it would be appropriate for me to ask the sysadmin what’s wrong with your account or content. Generally it would be best if you asked. Do you know how to use IRC? If yes, I could tell you how to contact sysadmins there.

(Btw do you know that you can make your account name on bugzilla different from your email, then your email will be more hidden. I see that it was probably made just for this purpose or for “trash” purposes but still, less exposure = less spam).

Would you like me to post the information you wanted to post?

1 Like

I have an account at https://bugs.kde.org/, is this generic?

Yes that email is mine.
Thanks for the reminder, I have changed to Eranthis stellata Maxim to hide the email address.

I’ve never used IRC, please help me ask the sysadmin about this.
(Sorry, it’s so late local time, I have to sleep.
There is no way to learn how to use IRC now and then ask the sysadmins yourself. )

Supplementary information for bugs, please help me publish too.

Thanks for your reply and help.


I just added a note to the bugs report with the relevant information. I noticed there is UI scaling of almost 300%…which is why the screens are getting hard to see.

I imagine you made it larger so you could see the buttons and text better. We will eventually need to update those screens to make them work better on tablet devices so they are more flexible.