# selection tool crashes krita after i use it twice

**URL:** <https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451>\
**Category:** Input Device Support\
**Created:** [August 12, 2021, 5:04pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451 "2021-08-12T17:04:32Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![Sama\_Afifi](https://krita-artists.org/user_avatar/krita-artists.org/sama_afifi/32/30461_2.png) [@Sama\_Afifi](https://krita-artists.org/u/Sama_Afifi)\
**Post date:** [August 12, 2021, 5:04pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/1 "2021-08-12T17:04:32Z")

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Type of device\* : desktop and tablet (xp-pen deco v.2)  
Brand and version of the device:  
System\*\* :

\* graphics tablet/display tablet/2-in-1 laptop/Android tablet  
\*\* Windows/Linux/Mac/Android, + version (you’ll find it in `Help -> Show system information for bug reports`)

* * *

Description of the issue (you can include screenshots): whenever i use the selection tool twice it crashes this happens with 2 diffrent tablets and 2 diffrent desktops, is there anything i can do?

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**Author:** ![AhabGreybeard](https://krita-artists.org/user_avatar/krita-artists.org/ahabgreybeard/32/2969_2.png) [@AhabGreybeard](https://krita-artists.org/u/AhabGreybeard)\
**Post date:** [August 12, 2021, 8:15pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/2 "2021-08-12T20:15:10Z")

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Hello and welcome to the forum 🙂

Which version number of krita are you using and which operating system are you using?

Is this the first time you’ve used krita and did this happen immediately, or have you used krita before with no problems and it’s started happening recently?

> [@Sama\_Afifi](#):
>
> this happens with 2 diffrent tablets and 2 diffrent desktops,

Do you mean two different tablets on the same computer or two different tablets on different computers?  
Is that what you mean by two different desktops?

Does this happen if you use a mouse instead of the tablet?

Which selection tool are you using?  
Please upload a full screen screenshot (.png) taken just before you’re about to make the two selections and make sure that the Tool Options docker is fully visible.

What exactly do you do with the selection tool?

If you’re using Windows, go to:  
C:\Users\{your username}\AppData\Local and look for a file called ‘kritacrash.log’.  
Then make that file available via a link to a file sharing service.  
It can be very long so it’s not suitable for posting in a reply here.

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**Author:** ![Sama\_Afifi](https://krita-artists.org/user_avatar/krita-artists.org/sama_afifi/32/30461_2.png) [@Sama\_Afifi](https://krita-artists.org/u/Sama_Afifi)\
**Post date:** [August 13, 2021, 1:01am UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/3 "2021-08-13T01:01:56Z")

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Sorry should’ve been more specific

I ment that krita on one desktop and tablet had this problem so i switched to a different desktop and tablet and had the same issue

Nope not the first time using krita but i just dealt with it and didn’t use the selection tool

Yes it also happens with a mouse

this is the selection tool im using  
 ![faq](https://krita-artists.org/uploads/default/original/3X/3/3/3351caa3920f7a5438de92c59a03bef15fed16b4.png)

sorry but i cant find AppData tried searching for kritacrash.log without opening AppData still nothin

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**Author:** ![AhabGreybeard](https://krita-artists.org/user_avatar/krita-artists.org/ahabgreybeard/32/2969_2.png) [@AhabGreybeard](https://krita-artists.org/u/AhabGreybeard)\
**Post date:** [August 13, 2021, 8:45am UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/4 "2021-08-13T08:45:13Z")

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> [@AhabGreybeard](#):
>
> Which version number of krita are you using and which operating system are you using?

> [@AhabGreybeard](#):
>
> Please upload a full screen screenshot (.png) taken just before you’re about to make the two selections and make sure that the Tool Options docker is fully visible.

> [@Sama\_Afifi](#):
>
> so i switched to a different desktop and tablet

I think you mean you switched to a different computer.

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**Author:** ![Sama\_Afifi](https://krita-artists.org/user_avatar/krita-artists.org/sama_afifi/32/30461_2.png) [@Sama\_Afifi](https://krita-artists.org/u/Sama_Afifi)\
**Post date:** [August 13, 2021, 1:57pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/5 "2021-08-13T13:57:37Z")

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Im using the 4.4.7 version if krita operating system is a windows 10 pc

 ![image](https://krita-artists.org/uploads/default/original/3X/d/4/d48826d47b72aee02c8fe86e4ee3a0cbaebe5df3.png)  
I think this is what you mean

and yup that is what i mean i switched to a different computer

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**Author:** ![AhabGreybeard](https://krita-artists.org/user_avatar/krita-artists.org/ahabgreybeard/32/2969_2.png) [@AhabGreybeard](https://krita-artists.org/u/AhabGreybeard)\
**Post date:** [August 13, 2021, 2:33pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/6 "2021-08-13T14:33:38Z")

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So, you’re definitely using krita version 4.4.7.

If you’re using Windows 10 then the AppData folder and the Local folder inside it will be where I said they are, in their usual place.

The last screenshot does not show the selection tool being used and does not show the Tool options docker.

You haven’t explained exactly what you do with the selection tool.

I’ve tried using the selection tool with version 4.4.7 to make two sucessive selections, in various ways with various modes and options, and I can’t make it crash.

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**Author:** ![Sama\_Afifi](https://krita-artists.org/user_avatar/krita-artists.org/sama_afifi/32/30461_2.png) [@Sama\_Afifi](https://krita-artists.org/u/Sama_Afifi)\
**Post date:** [August 13, 2021, 3:28pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/7 "2021-08-13T15:28:57Z")

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ok so I can only use 2 pictures at a time because im a new user

i will split it up

 ![image](https://krita-artists.org/uploads/default/original/3X/1/a/1a2e9488c7bc018588254a41d1b3fbf79c0ab684.png)  
my username is samaa  
This is what is inside that folder  
 ![image](https://krita-artists.org/uploads/default/original/3X/e/2/e2efce9fdcf85d21bbff24d9ab1a194edb56f6d8.png)

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<div class="post-metadata">

**Author:** ![Sama\_Afifi](https://krita-artists.org/user_avatar/krita-artists.org/sama_afifi/32/30461_2.png) [@Sama\_Afifi](https://krita-artists.org/u/Sama_Afifi)\
**Post date:** [August 13, 2021, 3:30pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/8 "2021-08-13T15:30:15Z")

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Process of using the selection tool part 1

I click the selection tool

 ![image](https://krita-artists.org/uploads/default/original/3X/a/1/a18c946916132a26f0a1e1248cad60c1b281d6c0.png)  
then i go over the area i want to change  
 ![image](https://krita-artists.org/uploads/default/original/3X/b/f/bf2d5e89b5cce242195700e41dac2fc5c8b8f834.png)

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<div class="post-metadata">

**Author:** ![Sama\_Afifi](https://krita-artists.org/user_avatar/krita-artists.org/sama_afifi/32/30461_2.png) [@Sama\_Afifi](https://krita-artists.org/u/Sama_Afifi)\
**Post date:** [August 13, 2021, 3:31pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/9 "2021-08-13T15:31:20Z")

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Selection tool part 2

 ![image](https://krita-artists.org/uploads/default/original/3X/1/5/15f671e15720dbafa215771b0a28e4a27e1a1808.png)  
then i click the transform tool  
 ![image](https://krita-artists.org/uploads/default/original/3X/b/3/b3f670b493fb88851daef869091968af7955e55a.png)  
this is how it looks when i click the transform tool

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<div class="post-metadata">

**Author:** ![Sama\_Afifi](https://krita-artists.org/user_avatar/krita-artists.org/sama_afifi/32/30461_2.png) [@Sama\_Afifi](https://krita-artists.org/u/Sama_Afifi)\
**Post date:** [August 13, 2021, 3:32pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/10 "2021-08-13T15:32:36Z")

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![image](https://krita-artists.org/uploads/default/original/3X/1/2/1212a3554da5b0b6a3a75ec22771e1b36cc19d6f.png)  
then i do the changes i want it to o in this case make it less tall  
then i click the selection tool again and it crashes

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<div class="post-metadata">

**Author:** ![AhabGreybeard](https://krita-artists.org/user_avatar/krita-artists.org/ahabgreybeard/32/2969_2.png) [@AhabGreybeard](https://krita-artists.org/u/AhabGreybeard)\
**Post date:** [August 13, 2021, 3:54pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/11 "2021-08-13T15:54:19Z")

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My hands are aching from squeezing blood out of the stone and I still can’t make 4.4.7 crash on Windows 10.

Somebody else may have better luck with this situation.

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**Author:** ![Sama\_Afifi](https://krita-artists.org/user_avatar/krita-artists.org/sama_afifi/32/30461_2.png) [@Sama\_Afifi](https://krita-artists.org/u/Sama_Afifi)\
**Post date:** [August 13, 2021, 4:33pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/12 "2021-08-13T16:33:31Z")

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ok thanks for the guidance anyway, is there any other way to get help on this problem?

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**Author:** ![Michelist](https://krita-artists.org/user_avatar/krita-artists.org/michelist/32/65826_2.png) [@Michelist](https://krita-artists.org/u/Michelist)\
**Post date:** [August 13, 2021, 6:13pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/13 "2021-08-13T18:13:25Z")

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If you can’t find the folder / path “…\AppData\Roaming\…” or “…\AppData\Local\…” in your user folder (C:\Users\{YOUR USERNAME}\AppData\…), then you probably haven’t activated the by default deactivated view of hidden files and folders in the Explorer. For that, you need to start Windows Explorer and then follow the steps described in the screenshot, or get instructions on how to do that using Google or another web search provider.

How to show hidden files and folders in Windows

 ![Folder-Options; How to show hidden Files and Folders in Windows](https://krita-artists.org/uploads/default/original/3X/0/d/0dd2ac3c1cd754d1b4135d13d04a66057826d93f.png)

Michelist

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<div class="post-metadata">

**Author:** ![Sama\_Afifi](https://krita-artists.org/user_avatar/krita-artists.org/sama_afifi/32/30461_2.png) [@Sama\_Afifi](https://krita-artists.org/u/Sama_Afifi)\
**Post date:** [August 13, 2021, 6:44pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/14 "2021-08-13T18:44:16Z")

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Thank you so much it worked! here is the text file of kritacrash.log file:///C:/Users/samaa/AppData/Local/krita%20FAQhfgdrhgbnbvc.html

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**Author:** ![system](https://krita-artists.org/uploads/default/original/1X/e446d8b3077ddf6dfb5b2cd65199c20095b47dcf.png) [@system](https://krita-artists.org/u/system)\
**Post date:** [August 28, 2021, 6:44pm UTC](https://krita-artists.org/t/selection-tool-crashes-krita-after-i-use-it-twice/27451/15 "2021-08-28T18:44:40Z")

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