V 5.0.2 does not automatically flip from tip to eraser

Brand and version of the device: Cintiq 22
System** : Win 10

v 5.0.2 does not automatically flip from tip to eraser
I try to set a different brush but it does not work, krita does not detect I use the eraser tip

Krita

 Version: 5.0.2
 Languages: en_GB, en, en_US, en
 Hidpi: true

Qt

  Version (compiled): 5.12.12
  Version (loaded): 5.12.12

OS Information

  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 10.0.19044
  Pretty Productname: Windows 10 (10.0)
  Product Type: windows
  Product Version: 10

OpenGL Info
 
  Vendor:  "Google Inc." 
  Renderer:  "ANGLE (NVIDIA GeForce GTX 1080 Direct3D11 vs_5_0 ps_5_0)" 
  Version:  "OpenGL ES 3.0 (ANGLE 2.1.0.57ea533f79a7)" 
  Shading language:  "OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0.57ea533f79a7)" 
  Requested format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
  Current format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
     Version: 3.0
     Supports deprecated functions false 
     is OpenGL ES: true 
  supportsBufferMapping: true 
  supportsBufferInvalidation: false 
  Extensions: 
     "GL_CHROMIUM_color_buffer_float_rgba" 
     "GL_ANGLE_texture_compression_dxt5" 
     "GL_CHROMIUM_bind_generates_resource" 
     "GL_EXT_draw_buffers" 
     "GL_EXT_texture_rg" 
     "GL_OES_rgb8_rgba8" 
     "" 
     "GL_OES_standard_derivatives" 
     "GL_KHR_debug" 
     "GL_OES_texture_half_float_linear" 
     "GL_NV_fence" 
     "GL_ANGLE_instanced_arrays" 
     "GL_EXT_texture_compression_dxt1" 
     "GL_ANGLE_client_arrays" 
     "GL_OES_depth32" 
     "GL_EXT_color_buffer_float" 
     "GL_EXT_sRGB" 
     "GL_EXT_map_buffer_range" 
     "GL_EXT_debug_marker" 
     "GL_OES_EGL_image" 
     "GL_OES_vertex_array_object" 
     "GL_EXT_blend_minmax" 
     "GL_OES_texture_npot" 
     "GL_EXT_discard_framebuffer" 
     "GL_NV_EGL_stream_consumer_external" 
     "GL_OES_texture_float_linear" 
     "GL_ANGLE_pack_reverse_row_order" 
     "GL_EXT_disjoint_timer_query" 
     "GL_OES_surfaceless_context" 
     "GL_OES_packed_depth_stencil" 
     "GL_OES_texture_half_float" 
     "GL_ANGLE_texture_usage" 
     "GL_EXT_read_format_bgra" 
     "GL_EXT_robustness" 
     "GL_OES_get_program_binary" 
     "GL_EXT_texture_format_BGRA8888" 
     "GL_ANGLE_framebuffer_multisample" 
     "GL_ANGLE_texture_compression_dxt3" 
     "GL_EXT_texture_compression_s3tc_srgb" 
     "GL_NV_pixel_buffer_object" 
     "GL_CHROMIUM_copy_texture" 
     "GL_OES_EGL_image_external_essl3" 
     "GL_EXT_texture_storage" 
     "GL_EXT_texture_norm16" 
     "GL_ANGLE_robust_client_memory" 
     "GL_EXT_frag_depth" 
     "GL_CHROMIUM_copy_compressed_texture" 
     "GL_ANGLE_multiview" 
     "GL_OES_element_index_uint" 
     "GL_ANGLE_request_extension" 
     "GL_ANGLE_framebuffer_blit" 
     "GL_EXT_unpack_subimage" 
     "GL_OES_compressed_ETC1_RGB8_texture" 
     "GL_ANGLE_program_cache_control" 
     "GL_ANGLE_translated_shader_source" 
     "GL_EXT_shader_texture_lod" 
     "GL_OES_texture_float" 
     "GL_ANGLE_lossy_etc_decode" 
     "GL_OES_EGL_image_external" 
     "GL_OES_mapbuffer" 
     "GL_ANGLE_depth_texture" 
     "GL_CHROMIUM_color_buffer_float_rgb" 
     "GL_CHROMIUM_bind_uniform_location" 
     "GL_EXT_color_buffer_half_float" 
     "GL_EXT_texture_filter_anisotropic" 
     "GL_NV_pack_subimage" 
     "GL_EXT_occlusion_query_boolean" 
     "GL_CHROMIUM_sync_query" 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: true 

useBufferInvalidation (config option): false


Hardware Information

  GPU Acceleration: auto
  Memory: 16320 Mb
  Number of Cores: 8
  Swap Location: C:/Users/phil/AppData/Local/Temp

Current Settings

  Current Swap Location: C:/Users/phil/AppData/Local/Temp
  Current Swap Location writable: true
  Undo Enabled: true
  Undo Stack Limit: 200
  Use OpenGL: true
  Use OpenGL Texture Buffer: true
  Disable Vector Optimizations: false
  Disable AVX Optimizations: false
  Canvas State: OPENGL_SUCCESS
  Autosave Interval: 420
  Use Backup Files: true
  Number of Backups Kept: 1
  Backup File Suffix: ~
  Backup Location: Same Folder as the File
  Backup Location writable: false
  Use Win8 Pointer Input: false
  Use RightMiddleTabletButton Workaround: false
  Levels of Detail Enabled: false
  Use Zip64: false


Display Information
Number of screens: 3
	Screen: 0
		Name: \\.\DISPLAY2
		Depth: 32
		Scale: 1
		Resolution in pixels: 3840x2160
		Manufacturer: 
		Model: 
		Refresh Rate: 60
	Screen: 1
		Name: \\.\DISPLAY1
		Depth: 32
		Scale: 1
		Resolution in pixels: 1920x1080
		Manufacturer: 
		Model: 
		Refresh Rate: 60
	Screen: 2
		Name: \\.\DISPLAY23
		Depth: 32
		Scale: 1
		Resolution in pixels: 1920x1080
		Manufacturer: 
		Model: 
		Refresh Rate: 60

And you did assign an eraser to the eraser side of your stylus, or didn’t you?

Michelist

Edit: Are you aware that the current release version of Krita is 5.1.1? You are working with an outdated version, with bugs that are fixed in version 5.1.1.

If you use the Tablet Tester in krita, it will tell you if it detects a Pen tip or an Eraser tip when you use the stylus to draw on the grid.