Type of device* : Surface Pro 7
Brand and version of the device:
System** : Windows
* graphics tablet/display tablet/2-in-1 laptop/Android tablet
** Windows/Linux/Mac/Android, + version (you’ll find it in Help -> Show system information for bug reports)
Description of the issue (you can include screenshots):
pen buttons are ruining my art. I accidentally click them and it either activates the eraser, OR it bugs the system where it doesn’t recognize any other brush besides pressing the eraser button to make it erase. Even when set to the eraser tool, it’s won’t work until I press the button on the pen.
Is there a way to disable the pen buttons? I don’t use them ever. and it seems to be bugging it.
Krita has no dedicated eraser tool. The back of the pen will be reported by the operating system as another pen tip and Krita will then use any preset that was selected with that tip (could be an eraser preset or anything else). You could of course just disable the shortcuts and canvas input settings in Krita settings but behavior like you describes is almost 99% tablet driver related (it was in the past). Maybe someone can help you when you tell us what pen device you use otherwise you are probably better off asking the support of your pens manufacturer.
There are people on the forum who use the Surface Pro and they may be able to give more advice about this. In the meantime, can you provide more information:
Have you had this problem ever since you started using krita or has it happened recently?
The image you posted shows a specific button at the ‘back end’ of the pen. Is this the button that you’re accidentally pressing or does the pen have another button, possibly two buttons or a two way rocker button, close to the stylus tip?
When this accidental eraser action happens, and while it’s happening, can you touch on a different brush preset in the brush presets docker to select it and then use it correctly?
As stated by @Takiro, this is pen driver related (I’d say 100%) and this particular pen is an integrated part of the Windows operating system, with all its complexities, including the Windows Ink settings which are many and varied.
