Help: Cursor Offset AND weird shapes when drawing

Type of device (graphics tablet/display tablet/2-in-1 laptop/Android tablet): Display Tablet
Brand and version of the device: XP-Pen Artist 15.6
System (Windows/Linux/Mac/Android, + version): Windows 10

Description of the issue (you can include screenshots): I made this post before and no one responded to it, but also there’s a new issue. So there’s a brush offset like only a couple centimeters from my cursor, sometimes I’ll load Krita and it won’t have an offset. More often than not, the offset is there, though. Now, for whatever reason, when I draw, it makes these weird connected tear-dropped lines. Please help, I have no idea what’s going on with it, as all I did was update Krita to the 4.3…!

Try to go to settings > configure krita > tablet settings and change between windows ink and wintab. This often solves problems like this one.

Okay, I’ve figured out what was with the weird drawing issue, thanks for the help. However, I’m still having that Krita brush-to-stylus offset isssue…

Is the offset issue exclusive to Krita and not Windows in general?
If you’re using WinTab, it might be possible to correct through the advanced tablet settings:
https://docs.krita.org/en/reference_manual/preferences/tablet_settings.html#advanced-tablet-settings-for-wintab

Did you fix the tear-drop lines problem by switching between Wintab and Windows Ink?

A simple update to krita should not make any difference to the internal tablet settings of krita. Did the problem happen as soon as you updated to 4.3.0 or some time after that (or before that)?
It may have been a Windows update affecting your tablet settings at the Windows driver side.
It would be a good idea to run your tablet driver setup/control utility to make sure all setting look reasonable and believable.

Your tablet driver setup/control utility may have a calibration facility that could be used to deal with the cursor offset problem If the Advanced Wintab settings don’t help.

I’ve done all of those, but none of them seem to fix the offset. The offset only happens on Krita, as well.

I did manage to fix the tear-drops, yes.

The offset did happen after I updated to 4.3.0, though. Everything seems to be fine off Krita, there’s no offset or anything. I’ve checked all the tablet settings I could think of.

This Reddit post from an XP-Pen Artist 12 user may be of help to you:

I’ve seen that particular post and it didn’t fix the issue

I realized that the window does what is shown in the picture whenever there’s an offset. I hadn’t seen it until just now. It looks like the window squished up into itself. No matter how I try to fix it, it won’t fill the entire screen.

Ah yeah, your Krita UI is scaling to 200%. You can disable that under Settings > Configure Krita > General > Window and turn off Enable Hi-DPI support, then restart Krita. You may find the default UI size a bit small for a 15.6 inch tablet, however.

There was some recent enhancement in Qt (the toolkit that Krita is built on) for better fractional interface scaling (like 125% or 150%) on Windows, but I don’t know if Krita is able to take advantage of that yet. One of the developers would know.
You can check that scaling factor in your Windows settings under Display.

Thank you so much! I think that fixed it. There’s no offset anymore, and I don’t think I’ll mind the small UI, haha.

1 Like

This topic was automatically closed 6 days after the last reply. New replies are no longer allowed.