Hi , so recently I have been trying to import some reference photos onto Krita but every time I upload them the colors change and the image looks waaay oversaturated. I am using the pin shaped tool and then tool options to do it so I’m not sure what the problem is. The first image on Krita is the messed up color one and the second one is the image normally. Also this is a side small problem I have been having but whenever I switch Krita into full screen mode my computer dims the screen and will only undim the screen when I switch out of that mode. Please help.
Hello and welcome to the forum 
I downloaded the reference image that you posted then opened it in krita 4.3.0 and then added it as a reference image and there’s no problem for me, as you can see from the screenshot below:
I’ve embedded the reference image in the .kra file and you can get it here:
https://www.dropbox.com/s/4vu8or6xxlx4dt4/test-1-Ref.kra?dl=1
Can you download that and open it to see how it looks for you?
What you see or don’t see may give a clue about what’s happening.
Also, which version of krita are you using, where did you get it from and how did you install it?
Which operating system are you using?
Have you had any colour problems wih krita before?
I’ve no idea about the full screen mode dimming. It could be a Windows system level thing.
Thanks for helping me out.
I downloaded the image like you said to and it still came up the colors distorted. I am using Krita 4.3 and I installed it from the official Krita site by clicking on the install for windows. My operating system is microsoft windows specifically windows 10 home
When you downloaded the .kra file from the link above, then opened it, was it just the reference image that had distorted colours or was it both of them?
If you Open any .jpg or .png image, does it have colour problems?
If you make a new image in krita and paint with ‘pastel’ colours, as selected from the Advanced Colour Selector, do they seem to be too bright and saturated?
Does the Advanced Colour Selector look reasonable and comparable to other digital painting applications you’ve used?
Please try the following:
Go to Settings -> Configure Krita -> Display group on the left, then turn Canvas Graphics Acceleration off (or on if it’s already off) and press OK to see if it makes a difference.
Then in the Display group again, change the Preferred Renderer from Open GL to Angle (or vice versa) and press OK then restart krita, to see if it makes a difference.
Whatever happens, go to Help -> Show system information for bug reports, then copy all of that window text content and paste the output in a reply here.
So after doing everything you mentioned I actually found out that when I turned the Canvas Graphics Acceleration off my reference images looked fine but when I tried to move the canvas itself it would lag a lot. Turning it back on again would distort my image colors but the canvas would move without any lag. Turning the Canvas Graphics Acceleration off was the only thing I found that would make the reference images look normal.
Here’s the system bug reports
Krita
Version: 4.3.0
Languages: en_US, en
Hidpi: true
Qt
Version (compiled): 5.12.8
Version (loaded): 5.12.8
OS Information
Build ABI: x86_64-little_endian-llp64
Build CPU: x86_64
CPU: x86_64
Kernel Type: winnt
Kernel Version: 10.0.18362
Pretty Productname: Windows 10 (10.0)
Product Type: windows
Product Version: 10
OpenGL Info
Vendor: "Google Inc."
Renderer: "ANGLE (AMD Radeon(TM) Vega 8 Graphics Direct3D11 vs_5_0 ps_5_0)"
Version: "OpenGL ES 3.0 (ANGLE 2.1.0.57ea533f79a7)"
Shading language: "OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0.57ea533f79a7)"
Requested format: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 10, greenBufferSize 10, blueBufferSize 10, alphaBufferSize 2, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::bt2020PQColorSpace, profile QSurfaceFormat::CompatibilityProfile)
Current format: QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 10, greenBufferSize 10, blueBufferSize 10, alphaBufferSize 2, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 0, colorSpace QSurfaceFormat::bt2020PQColorSpace, profile QSurfaceFormat::NoProfile)
Version: 3.0
Supports deprecated functions false
is OpenGL ES: true
QPA OpenGL Detection Info
supportsDesktopGL: true
supportsAngleD3D11: true
isQtPreferAngle: false
Hardware Information
GPU Acceleration: desktop
Memory: 10178 Mb
Number of Cores: 8
Swap Location: C:/Users/whati/AppData/Local/Temp
Current Settings
Current Swap Location: C:/Users/whati/AppData/Local/Temp
Current Swap Location writable: true
Undo Enabled: true
Undo Stack Limit: 30
Use OpenGL: true
Use OpenGL Texture Buffer: true
Use AMD Vectorization Workaround: false
Canvas State: OPENGL_SUCCESS
Autosave Interval: 900
Use Backup Files: true
Number of Backups Kept: 1
Backup File Suffix: ~
Backup Location: Same Folder as the File
Backup Location writable: false
Use Win8 Pointer Input: true
Use RightMiddleTabletButton Workaround: false
Levels of Detail Enabled: false
Use Zip64: false
Display Information
Number of screens: 1
Screen: 0
Name: \\.\DISPLAY1
Depth: 32
Scale: 2
Resolution in pixels: 960x540
Manufacturer:
Model:
Refresh Rate: 60
The system information you posted shows that the Preferred Renderer is set to Angle, which is the recommended renderer for Windows.
Can you turn canvas graphics acceleration on and then set the Preferred Renderer to Open GL, press OK and restart krita?
It may be that your AMD Radeon Vega 8 graphics will work better using Open GL.
(This is a specialist area and I’m taking a stab in the dark.)
If that works, stay with Open GL as the preferred renderer.
If it doesn’t work, you probably need to update your graphics driver to a newer version, getting it from the AMD Radeon website.
Ok, it looks like my computer won’t even allow me to change to Open GL so I’ll look into updating my graphics driver. Thank you so much for all the help!
It’s in the same place as where you did the Canvas Graphics Acceleration change: Settings -> Configure Krita -> Display
What happened when you tried to change it to Open GL?
Didn’t it offer that option?
It did offer that option, but after I restarted it in order for the renderer to change all the settings would tell me is this.
I could change to the other option the Software Renderer without any issues but the reference images colors were still distorted.
Ok, one last thing you can try is:
Go to the C:\Users{your username}\AppData\Local folder and delete the file called ‘kritadisplayrc’. Then restart krita and try to set it to OpenGL again.
If that doesn’t work then an update to the video drivers is the thing to try.
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It looks like that actually finally fixed the problem! Thank you for helping me figure this out I appreciate it.
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