Krita Not Opening on Macbook Air M1 2020

This is becoming something more appropriate for a Mac users forum.
I don’t mean to sound defeatist or unhelpful but this is a Mac file system problem.

What the Show Details button say? This should at least gives a notion of what the problem is.
Can you take a screenshot or copy/paste the content here?

Also, clicking in Reopen just show this message again?

After doing this, did you try to reopen Krita?

I called Apple 3 times, as previously stated, and the last call the dude legit said he did everything he could think of and that I should just contact the developers.

@Daishishi Yes, it shows the same message if I click reopen

@postmax Here is the statement:

Process:               krita [11305]
Path:                  /Applications/krita.app/Contents/MacOS/krita
Identifier:            org.krita
Version:               5.0.6 (5.0.6)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-05-31 19:56:58.4957 -0500
OS Version:            macOS 12.4 (21F79)
Report Version:        12
Anonymous UUID:        356E6BBC-4842-6C32-C0A8-55A4123BA201

Sleep/Wake UUID:       91D0A128-56B3-47D5-86EB-CE4933896E29

Time Awake Since Boot: 61000 seconds
Time Since Wake:       31 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:
abort() called


Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage


Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	       0x188b22d98 __pthread_kill + 8
1   libsystem_pthread.dylib       	       0x188b57ee0 pthread_kill + 288
2   libsystem_c.dylib             	       0x188a92340 abort + 168
3   libc++abi.dylib               	       0x188b12b08 abort_message + 132
4   libc++abi.dylib               	       0x188b02938 demangling_terminate_handler() + 312
5   libobjc.A.dylib               	       0x1889f8330 _objc_terminate() + 160
6   libc++abi.dylib               	       0x188b11ea4 std::__terminate(void (*)()) + 20
7   libc++abi.dylib               	       0x188b14c1c __cxxabiv1::failed_throw(__cxxabiv1::__cxa_exception*) + 36
8   libc++abi.dylib               	       0x188b14bc8 __cxa_throw + 140
9   QtCore                        	       0x1059ffbd8 qBadAlloc() + 40
10  QtCore                        	       0x1057d0040 QString::QString(int, Qt::Initialization) + 88
11  QtCore                        	       0x105957e44 0x105738000 + 2227780
12  libkritaglobal.17.dylib       	       0x1030679e0 KisUsageLogger::rotateLog() + 192
13  libkritaglobal.17.dylib       	       0x10306777c KisUsageLogger::KisUsageLogger() + 652
14  libkritaglobal.17.dylib       	       0x103068af8 0x10303c000 + 183032
15  libkritaglobal.17.dylib       	       0x10306895c KisUsageLogger::initialize() + 20
16  krita                         	       0x1020a1148 0x102090000 + 69960
17  dyld                          	       0x1027d108c start + 520

Thread 1:
0   libsystem_pthread.dylib       	       0x188b53078 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	       0x188b53078 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib       	       0x188b53078 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	       0x188b53078 start_wqthread + 0


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
    x4: 0x0000000188b160c8   x5: 0x000000016dd6f1e0   x6: 0x0000000000000063   x7: 0x0000000000000100
    x8: 0x6445d33176495546   x9: 0x6445d33074cd10c6  x10: 0x0000000000000200  x11: 0x000000000000000e
   x12: 0x000000000000000e  x13: 0x0000000188b16d8e  x14: 0x0000000188b160f2  x15: 0x0000000000000000
   x16: 0x0000000000000148  x17: 0x00000001e2be3680  x18: 0x0000000000000000  x19: 0x0000000000000006
   x20: 0x0000000102844580  x21: 0x0000000000000103  x22: 0x0000000102844660  x23: 0x0000000120734100
   x24: 0x0000000000000000  x25: 0x0000000000000000  x26: 0x0000000000000000  x27: 0x0000000000000000
   x28: 0x0000000000000000   fp: 0x000000016dd6f150   lr: 0x0000000188b57ee0
    sp: 0x000000016dd6f130   pc: 0x0000000188b22d98 cpsr: 0x40001000
   far: 0x0000600001d94180  esr: 0x56000080  Address size fault

Binary Images:
       0x188b19000 -        0x188b50fff libsystem_kernel.dylib (*) <03f48dc5-caa7-3678-af61-1a3c7fa8b06e> /usr/lib/system/libsystem_kernel.dylib
       0x188b51000 -        0x188b5dfff libsystem_pthread.dylib (*) <42166a2c-89a9-3c38-a215-f028544cea23> /usr/lib/system/libsystem_pthread.dylib
       0x188a18000 -        0x188a99fff libsystem_c.dylib (*) <86746b94-88e3-342d-b2b2-54303404e492> /usr/lib/system/libsystem_c.dylib
       0x188b01000 -        0x188b18fff libc++abi.dylib (*) <59de363f-98cf-36dc-becc-4d8f5f4f3a0e> /usr/lib/libc++abi.dylib
       0x1889d7000 -        0x188a14fff libobjc.A.dylib (*) <6ffccf84-5e0f-34b2-bcbb-bcf98407ea05> /usr/lib/libobjc.A.dylib
       0x105738000 -        0x105bdbfff org.qt-project.QtCore (5.12) <6114d93b-f937-3fb7-9d12-68fb2526be16> /Applications/krita.app/Contents/Frameworks/QtCore.framework/Versions/5/QtCore
       0x10303c000 -        0x103087fff libkritaglobal.17.dylib (*) <05a4e449-4e60-3de4-8812-c626cb770e79> /Applications/krita.app/Contents/Frameworks/libkritaglobal.17.dylib
       0x102090000 -        0x10272ffff org.krita (5.0.6) <0ade2350-fcd6-31c1-9bb4-683a312c6e1c> /Applications/krita.app/Contents/MacOS/krita
       0x1027cc000 -        0x10282bfff dyld (*) <d9c2a46e-8dc4-3950-9d6a-f799e8ccb683> /usr/lib/dyld

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=849.2M resident=0K(0%) swapped_out_or_unallocated=849.2M(100%)
Writable regions: Total=2.4G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.4G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               128K        1 
Activity Tracing                   256K        1 
CG backing stores                 2176K        4 
ColorSync                          496K       24 
CoreAnimation                       32K        2 
CoreGraphics                        32K        2 
CoreUI image data                  464K        2 
Foundation                          16K        1 
Kernel Alloc Once                   32K        1 
MALLOC                             1.4G       49 
MALLOC guard page                  192K       10 
MALLOC_MEDIUM (reserved)         600.0M        5         reserved VM address space (unallocated)
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
STACK GUARD                       56.1M        5 
Stack                             10.1M        5 
VM_ALLOCATE                        208K       13 
__AUTH                            1783K      149 
__AUTH_CONST                      9286K      296 
__CTF                               756        1 
__DATA                             9.8M      344 
__DATA_CONST                      12.0M      354 
__DATA_DIRTY                       605K      101 
__FONT_DATA                          4K        1 
__GLSLBUILTINS                    5176K        1 
__LINKEDIT                       589.6M       62 
__OBJC_CONST                      1259K      125 
__OBJC_RO                         83.0M        1 
__OBJC_RW                         3152K        1 
__TEXT                           259.6M      370 
__UNICODE                          592K        1 
dyld private memory               1024K        1 
mapped file                       75.8M       18 
shared memory                      848K       15 
===========                     =======  ======= 
TOTAL                              3.5G     1967 
TOTAL, minus reserved VM space     2.5G     1967 



-----------
Full Report
-----------

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  "isCorpse" : 1,
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  "ktriageinfo" : "VM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\n",
  "asi" : {"libsystem_c.dylib":["abort() called"]},
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Model: MacBookAir10,1, BootROM 7459.121.3, proc 8:4:4 processors, 8 GB, SMC 
Graphics: Apple M1, Apple M1, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR4
AirPort: Wi-Fi, wl0: Mar 23 2022 19:57:59 version 18.60.27.0.7.8.129 FWID 01-570be953
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

Krita still opens normally with your other user?

Another silly questions:
Did you tried updating your Operating System?
You already tried restarting your Mac?

1 Like

My only question at this point is “Are there users here with the same Macbook Air M1 2020 that are using Krita without issues?”

Ah, the backtrace makes sense. The logfile probably is too big. Open a finder window and press the magifying glass. Search for a file called “krita.log” (without the quotes. Delete the file.

This problem will be solved in the upcoming krita 5.1 release.

1 Like
  • Yes
  • I’ve done a System Update
  • And I’ve restarted it MULTIPLE times

@halla

Where would I find it specifically? Because when I type it in, I get nothing.

The log:
Getting Krita logs — Krita Manual 5.0.0 documentation

This has come back to finding a file and deleting it.
I wish I had a Mac so I could figure out why this is so difficult.

Using the post from @AhabGreybeard above mine the krita.log file is located in:
$HOME/Library/Application Support/krita.log

This means is on that Library folder specific to your user.


Again referencing that video above. Here a visual aid for this Application Support folder.

1 Like

I typed this in the search bar in a finder window that was open on my home directory – /Users/halla – and it found it immediately.

I copy/pasted the search thing that @AhabGreybeard put in…nothing

Went back to the Preferences like the video said, also nothing. Just a blank of where I deleted all the krita stuff there last time.

Also, why am I still getting held back on making unlimited responses? It’s not my “first day” anymore XD

You got inside the folder Library/Application Support? There wasn’t any Krita.log file there?
On this post when you delete the config files there wasn’t any Krita.log in view.

So this file must be inside that Application Support folder. If not this surely is strange.

To answe the first part, nope. Nothing.

Not in Application Support either.

Do the following in terminal since you have issues with seeing hidden files:
sudo unlink "$HOME/Library/Application Support/krita.log"

You can always run Mac inside virtualbox, it has a few extra steps to get it working though.

Still nothing

then the log isn’t it since that would have deleted the log. At best maybe it doesn’t have permissions to create the log in the first place.

To be clear about something since there have been a lot of back and forth.

Running from terminal krita as sudo still works? But running it normally it crashes correct?

No idea

That doesn’t answer the question…

sudo /Applications/krita.app/Contents/MacOS/krita

In terminal, does it still launch krita or not?

Ok, it does, but I can’t access ANY of my files, which sucks.