So, I was just working on a piece and used the text tool, and the text just didn’t decide to show up. I thought I’d force quit the program to just give it a restart, but it didn’t want to.
Long story short, after 2 Apple calls and a computer update, Krita just isn’t opening period.
Like, the logo will bounce for a second, like it’s going to open, but then it just doesn’t.
Help me?
BTW, I have a Macbook Air M1 2020
You may need to clear out your Krita configuration. It may have gotten corrupted. Unfortunately I don’t know exactly how to tell you to do that on a Mac as I work on Windows…someone will be along shortly to help you or you can try searching here on the site. I know it has happened to others…
I have deleted the application and re-downloaded it several times.
The problem is that the corrupted configuration may is still in place even when you delete the application…
sorry I don’t know where the configuration info is stored on the Mac but it has to be deleted/removed
I’m just another user…
Here maybe this will help (you need to remove/delete the configuration folder)
config info - Resource Management — Krita Manual 5.0.0 documentation
macOS
~/Library/Application Support/Krita/
also may have to remove/delete the preferences file:
Preferences — Krita Manual 5.0.0 documentation.
Krita’s preferences are saved in the file kritarc . This file is located in ~/Library/Preferences on macOS.
Ok, I have furiously tried, but there is nothing popping up under that search.
Sorry…I’m already beyond my knowledge…someone with Mac knowledge will be along to help.
You can stop reinstalling Krita. That does nothing to help. Try renaming your kritarc file. I believe on Mac it is found at: ~/Library/Preferences. Once it’s renamed, restart Krita.
Let us know if that helped or didn’t help.
I’ve looked in preferences, no such file exists.
This is what I’m getting so far, even after I move Krita to the applications folder, it’s still like this and nothing Krita related appears in the Mac System
On windows and Linux those folders are hidden. They should be there too on mac
What?
Command + Shift + .
Should show hidden files
Maybe he means “could”? Some folders, mostly system-folders, are hidden by default under Linux and Windows and if that is the case on Macs too, then this could be the reason that hinders you to locate the file “kritarc”.
Michelist
Nope, nothing. I also did a test run by making a different user account on my computer, and Krita opens just fine…so it’s weird.
A different user account will likely store that configuration is a different location so it makes sense that it would work and that that is the likely issue.
Can you see the configuration files under the alternate user account?
I tried finding the files, but there’s nothing anywhere in the other user. I’ve even tried finding a “Library”. It’s set up the same way as the image above, it being separate from the computer, but it opens just fine!
Or maybe I’m not looking hard enough
Try running Krita from terminal:
How do I make it crash?
That proves that you have a problem with your current configuration files, most probably the kritarc file. When you made a new user account, Krita would have created brand new configuration files for the new user.
Every Krita user account on your machine will have a kritarc file. Do you know how to reveal hidden system files on your Mac?
Yes, but then where would I look specifically?
