Krita Won't Run On My System

I recently successfully downloaded the Krita Installer and Portable version on my Surface Pro, however when I try to run the program it says that the app is unable to run on my system and I should contact the publisher for a version that works.

Krita Requirements
Operating System :Windows 8.1 or Higher, OSX 10.12, Linux
RAM :Recommended 4GB or higher
Optional GPU :OpenGL 3.0 or higher
Graphics Tablet Supported :Wacom, Huion, Yiyinova, Surface Pro

My System
Operating System Windows 10
RAM 8 GB
Optional GPU
Graphics Tablet Supported Surface Pro

Is your Windows 8.1 32-bit or 64-bit? If it’s 32, you will need to use an older version of Krita.

Hello and welcome to the forum,

You will have to tell us which Surface Pro exactly, but I will go ahead of myself here and say that is a model with an ARM processor, like the Surface Pro X.
If yes, then this compatibility issue is an old headache for its buyers.

However, this Windows for ARM has a compatibility layer for 32-bit apps, so you can try the last 32-bit Krita released: Krita 4.4.3
Note that this is an old version from 03/2021. So no new features or bug fixes.

Cheers

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Thanks

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