We have a list of tablets working with Krita - its curated by users:
But this list is in the:
Develop → Artists Feedback and Testing category and it is not pinned to the top.
As a new user I probably would not look there.
There is another category: Support → Input Device Support
Woul’nt this be a place where new users would more likely search for tablet information?
This is very likely what most people would think is correct, me included. If they thought about it. Theoretically it should be like this, but it is only one side of the medal …
On the other side, if you were to observe over a few weeks, where mostly, but not only, new users post their questions, so wrong categories, despite the prominent placed category-descriptions, and that about 85% + X% of all non-art forum questions could be answered via forum search, then you know that only the users searching for the list you discovered and are asking about would even see it.
But moving it to the suggested category is still a good idea!
Michelist
Well, yes but:
My personal opinion is that krita-artists.org has way to many categories.
If I click “all categories” I get 29 of them. They make sense but maybe not for a casual new user. It feels like you need a degree in forum structure to understand where to post what.
Lets take this post:
I asked about “where to put the supported tablet list”. Technically it is about site feedback.
But I guess not many users look into this category.
The idea behind the post is to ask users “where would you expect the tablet list to be?”. But this is now buried in a category which is suposedly not seen by many users. Would I get feedback from “average” users - likely not.
Or the enforcement to set a tag. I guess those tags do not get used for anything in the end but a new user is forced to select one (and even if you are willing to think about them, they sometimes do not fit, expecially if you are not a dev and don’t know what e.g. UI/UX even means) - same for the need to select a sub category.
Or “Hardware advice vs. Input device support”. How should a new user decide which is the right category?
I think this super detailed forum structure just makes it complicated and daunting for new casual users.
But that’s not a complaint or so, just feedback without special purpose.
In general this forum works quite well because of the input from the few frequenty active helpers like you.
I just wish the forum would not be so “educational” like in school. It sometimes feels like “you have to do this, you must select this, you made a mistake, solve the how to post correctly equitation first then we help you”.
On the other hand I totally undersatand the “frustration” if a user is "demanding a solution" but not willing to invest own thinking.
Hi @cgidesign
I appreciate your comments.
The tablet list needs to “live” in the artist feedback category because artist feedback is exactly what it is. It’s not an official list from the Krita team, it’s informal user experience.
I remember what it felt like as a new visitor to navigate all the categories here. It took me a long while to get how it worked. Then I was really happy that I could pick a single category and read only the types of topics I needed that day.
If you have specific tips for us to improve the wording of the category popup descriptions, please share. Everything here can be edited.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.