Massive Cursor Offset vs. No Pen Pressure

[n00tlies]

Type of device : Graphics tablet

Brand and version of the device: Monoprice 10x6.25 inch Graphic Drawing Tablet
Driver V8.1.2010.1210
CP V2.22.2001.1
Wintab32 V5.2.2011.420

System : Windows 10

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Description of the issue (you can include screenshots):
Hi all,

I recently got a new computer and installed Krita on it (right now I believe I have version 4.0.0, but this issue persists on the latest version as well-- I just thought that maybe going back to an older one would solve the issue). I am currently having an issue with my graphics tablet, concerning cursor offset and pen pressure. It only seems to be occurring in Krita. I also tested my pen in 3.0.0 as well as 3.3.3 with the same results.

I have seen a huge offset between the cursor and the brush, so it were. So much of an offset that it’s borderline impossible to work with. In the image below, the blue dot is roughly where the brush stroke ended-- the last place the brush was at, and the red dot is roughly where my cursor was.

Strangely enough, I’ve worked with this tablet on a previous computer with a previous installation of Krita, and the offset wasn’t too bad. It was a small and basically unnoticeable offset. I’m fairly certain it was using the same version of Krita, too.

I’ve tried quite literally everything, from reinstalling my tablet driver to disabling Windows Ink Workspace via Regedit, and this didn’t help my problem. It also seems that the tablet is otherwise functioning properly-- there is no cursor/brush offset when I test it in MS Paint, and when I go into the tablet’s settings to test pressure, it registers pressure just fine.

I’ve also tried going into the Tablet Settings, going into Tablet Input API, and messing with that. What’s weird, is that if I keep the setting in WinTab, there’s the massive offset as pictured above, but Krita registers pen pressure just fine. However, when I switch it to Windows 8+ Pointer Input (as was often recommended when I was looking up solutions to this problem), the offset was gone at the cost of my pen pressure. I have tried the solution where you get an “enable pen pressure” button on your toolbar, no dice.

I’m pretty frustrated by now, but I appreciate any pointers in the right direction if there are any. Feel free to ask for more information/ clarification if you need to as well. Thanks so much in advance!

[halla]

MS Paint doesn’t support tablets, so it only sees the mouse events that are generated from the tablet events. And, apparently the driver for that tablet only provides wintab support – because the reason you don’t have pressure in krita when switching to winink is that krita then apparently only gets the synthesized mouse events.

I’m afraid that this really isn’t a problem in Krita: maybe there’s a setting in the tablet’s configuration to enable winink. That could help… Installing an older version of the driver might help, or checking whether there’s a newer one.

I don’t have the hardware, so I cannot check the driver’s settings panel myself, but maybe there’s a reset button there?

[n00tlies]

Ah, that makes sense. I didn’t quite think about how Krita was receiving different events when switching to winink. Thanks so much for clarifying what was going on!

Sadly, when I went into the driver’s settings panel, there wasn’t really a button to reset anything except the pen buttons. I’ve tried tinkering with the tablet’s scope as well, and it yielded the same results.

I’ve also tried looking for a different version of the driver my tablet was using, but it seems the only driver offered for downloading is for a different model entirely. I’ll keep looking, though.

I suppose there isn’t much I can really do anymore concerning the issue at hand, but still, thanks so much for trying to help!

UPDATE: Ah! I think I found the issue! I messed around with the display settings and halved it. The offset is still very much there, but it’s the offset I’m familiar with and can work with. Turns out my screen resolution was a bit high. It certainly isn’t super ideal (i quite like my resolution), I can, at the very least, draw in Krita again, haha.