is this the intended minimum size for the selector and palette? because for me i cant go lower than these and its too large when i use the shortcut for the pop up palette, i cant access it and crashes the application
id like to know if the minimum size is intended because before krita 5.0 the pop up palette would smoothly pop up without crashing
So, which operating system are you using?
What is the size of your monitor?
If it’s Windows, you should find a crash log at -\AppData\Local\kritacrash.log.
That log is very long and should be made available by using a pastebin or by providing a link to a file sharing service or website.
I’ve just tried 5.0.0 compared with 4.4.8 and see no difference in size when 5.0.0 is set to 380px.
So, please check for any UI scaling setting changes anywhere.
Does the crash happen as soon as you activate the popup palette or when you try to use it?
If possible, a full screen screenshot when the popup palette is showing would be very useful to see. You can upload one in a reply here.
-it is windows 10
-the screen resolution is 1366x768
-im using a singular laptop with no external monitor hooked up
-there is no windows system error message when krita crashes, it just crashes immediately
-yes i found ‘kritacrash.log’ and its the C++ exception handling exception at location 00007FF9920A4F69 in module KERNELBASE.dll
You can (and should) attach kritacrash.log to the report.
For the Software/OS Versions section at the end of the report template, you can replace that template content with the output of Help → Show system information for bug reports.
That’s actually your graphics driver crashing, nothing Krita can really do about.
And if Krita even tries to use OpenGL instead of ANGLE that probably means this is some super old integrated graphics that has no Direct3D 11 support, unless you had manually set graphics acceleration from “Auto” to “OpenGL”.
We just noticed the crash originates from Small Color Selector docker (it uses OpenGL directly for HDR display support, similar to the canvas), so suggesting to disable canvas acceleration may not actually help.
You can try anyway, I’m not sure if hiding the Small Color Selector docker makes a difference, it will be loaded either way, just not rendered.
But aside of additional places where OpenGL code could be disabled, I’m afraid we really can’t do much to fix the issue.
I’m still not sure which CPU generation we’re talking about here, but it looks like the very first Core i generation with integrated graphics. The drivers haven’t been updated for close to a decade then, and Intel doesn’t mention Windows 10 support for that driver version either.