Screen goes black when I play animation

Help!

I’m new to animation and I dont know what Im doing wrong. Whenever I click the play button (to see the progress) the entire canvas goes black and I cant undo it or change it back.

Can someone please tell me how to fix this issue??

Which OS and which version of krita are you using?
Can you post a full screen screenshot (.png) of your entire main window with the layers docker, the animation docker and the timeline docker showing?

Can you do this for before you press play and after you press play?
After you’ve pressed play and the canvas goes black, can you press stop to get back to a ‘normal’ display?

Can you also go to Help -> Show system information for bug reports
and copy/paste all the text from there too?

P.S. Also, go to Settings -> Configure Krita -> Display group -> Canvas Acceleration tab and try turning tha Canvas Graphics Acceleration tick box on and off (you need to restart krita after any changes in this tab).
If that doesn’t make a difference, then with Canvas Graphics Acceleration ticked to on, try changing the Preferred Renderer (again with a restart of krita after any changes).

I am using Krita 4.1.7 (x64) on my HP laptop and Artist 12 XP Pen tablet.
When I press play, the entire canvas goes black and i cant undo it. I have to create a new canvas.

System info:
Krita
Version: 4.1.7

Qt
Version (compiled): 5.9.3
Version (loaded): 5.9.3

OS Information
Build ABI: x86_64-little_endian-llp64
Build CPU: x86_64
CPU: x86_64
Kernel Type: winnt
Kernel Version: 10.0.18362
Pretty Productname: Windows 10 (10.0)
Product Type: windows
Product Version: 10

OpenGL Info
OpenGL not initialized

I have a screen recording of what happens if its any help. I cant figure how to upload that tho.

The first thing I’d suggest is that you update from version 4.1.7 to 4.2.8 which is the latest stable release. It also provides more information in the Show system information facility.
Is this happening on your Artist 12 XP Pen tablet? If so, you can try it just running on your HP laptop, with the tablet disconnected and after a laptop restart, to see if that makes a difference. If so, someone with experience of this particular situation could offer more advice.
Also, try it with onion skins turned off.
Your animation as shown is very small so it can’t be a problem due to low available RAM.
For videos, I think you have to upload them to YouTube or Vimeo and put a link here. You can always use a file sharing website or your Dropbox etc. service and post the link here.

Updated Krita. Canvas still goes black.

Its happening on both my tablet and laptop, even if i disconnect tablet.
I have tried it with onion skin off, still goes black.

Link to what happens:

Can you post the Sytem Information output from version 4.2.8 when using just the HP laptop? This gives more detailed information about your system which may be very useful.
The fact that Open GL is not initialised could mean a driver problem or an obscure hardware configuration that would need advice from a developer.
Can you also try making a short simple animation and then render it out to .mp4 to see if that part of the process works?
When working on a large non-animated image, do you notice any sluggishness with the brushes, especially large brushes?

OpenGL Info
 
  Vendor:  "Google Inc." 
  Renderer:  "ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)" 
  Version:  "OpenGL ES 3.0 (ANGLE 2.1.0.57ea533f79a7)" 
  Shading language:  "OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0.57ea533f79a7)" 
  Requested format:  QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
  Current format:    QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
     Version: 3.0
     Supports deprecated functions false 
     is OpenGL ES: true 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: true 
== log ==
 Supported renderers: QFlags(0x2|0x4|0x8) 
Surface format preference list: 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    4 
* QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    2 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 16, greenBufferSize 16, blueBufferSize 16, alphaBufferSize 16, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::scRGBColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    4 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 10, greenBufferSize 10, blueBufferSize 10, alphaBufferSize 2, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::bt2020PQColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    4 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 16, greenBufferSize 16, blueBufferSize 16, alphaBufferSize 16, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::scRGBColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    2 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 10, greenBufferSize 10, blueBufferSize 10, alphaBufferSize 2, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::bt2020PQColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    2 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    8 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 16, greenBufferSize 16, blueBufferSize 16, alphaBufferSize 16, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::scRGBColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    8 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 10, greenBufferSize 10, blueBufferSize 10, alphaBufferSize 2, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::bt2020PQColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    8 
Probing format... QSurfaceFormat::DefaultColorSpace 4 
Found format: QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    4 
 
== end log == 
================================================================================
SESSION: 19 Feb 2020 21:48:08 +0000. Executing C:\Users\28932\Downloads\Krita (x64)\bin\krita.exe

WARNING: This file contains information about your system and the
images you have been working with.

If you have problems with Krita, the Krita developers might ask
you to share this file with them. The information in this file is
not shared automatically with the Krita developers in any way. You
can disable logging to this file in Krita's Configure Krita Dialogue.

Please review the contents of this file before sharing this file with
anyone.

Krita

 Version: 4.2.7.1
 Languages: en_GB, en_US
 Hidpi: true

Qt

  Version (compiled): 5.12.5
  Version (loaded): 5.12.5

OS Information

  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 10.0.18362
  Pretty Productname: Windows 10 (10.0)
  Product Type: windows
  Product Version: 10


Hardware Information

  GPU Acceleration: auto
  Memory: 3951 Mb
  Number of Cores: 2
  Swap Location: C:/Users/28932/AppData/Local/Temp

19 Feb 2020 21:51:15 +0000: Created image "Unnamed", 3000 * 2000 pixels, 300 dpi. Colour model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3
19 Feb 2020 21:51:16 +0000: Instant Preview Setting: 0
19 Feb 2020 21:51:16 +0000: Enabled weighted smoothing.
19 Feb 2020 21:51:16 +0000: Enabled weighted smoothing.
19 Feb 2020 21:51:17 +0000: Enabled weighted smoothing.
19 Feb 2020 21:51:17 +0000: Enabled weighted smoothing.
19 Feb 2020 21:51:17 +0000: Enabled weighted smoothing.
19 Feb 2020 21:51:17 +0000: Enabled weighted smoothing.
19 Feb 2020 21:51:18 +0000: Instant Preview Setting: 0
19 Feb 2020 21:51:20 +0000: Instant Preview Setting: 0
19 Feb 2020 21:55:30 +0000: Created image "Unnamed", 3000 * 2000 pixels, 300 dpi. Colour model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3
19 Feb 2020 21:55:30 +0000: Instant Preview Setting: 0
19 Feb 2020 21:55:30 +0000: Enabled weighted smoothing.
19 Feb 2020 21:55:30 +0000: Enabled weighted smoothing.
19 Feb 2020 21:55:30 +0000: Enabled weighted smoothing.
19 Feb 2020 21:55:30 +0000: Enabled weighted smoothing.
19 Feb 2020 21:55:31 +0000: Enabled weighted smoothing.
19 Feb 2020 21:55:31 +0000: Enabled weighted smoothing.
19 Feb 2020 21:55:31 +0000: Instant Preview Setting: 0
19 Feb 2020 21:55:33 +0000: Instant Preview Setting: 0
19 Feb 2020 21:58:25 +0000: Created image "Unnamed", 3000 * 2000 pixels, 300 dpi. Colour model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3
19 Feb 2020 21:58:25 +0000: Instant Preview Setting: 0
19 Feb 2020 21:58:25 +0000: Enabled weighted smoothing.
19 Feb 2020 21:58:25 +0000: Enabled weighted smoothing.
19 Feb 2020 21:58:25 +0000: Enabled weighted smoothing.
19 Feb 2020 21:58:25 +0000: Enabled weighted smoothing.
19 Feb 2020 21:58:26 +0000: Enabled weighted smoothing.
19 Feb 2020 21:58:26 +0000: Enabled weighted smoothing.
19 Feb 2020 21:58:26 +0000: Instant Preview Setting: 0
19 Feb 2020 21:58:28 +0000: Instant Preview Setting: 0
19 Feb 2020 22:00:37 +0000: Converting from application/x-krita to application/x-krita. Location: C:/Users/28932/AppData/Local/Temp\krita-5992-document_1-autosave.kra. Real location: C:/Users/28932/AppData/Local/Temp\krita-5992-document_1-autosave.kra. Batchmode: 0. Configuration: none
19 Feb 2020 22:00:41 +0000: Completed saving C:/Users/28932/AppData/Local/Temp\krita-5992-document_1-autosave.kra (mime: application/x-krita). Result: OK
19 Feb 2020 22:03:31 +0000: Converting from application/x-krita to application/x-krita. Location: C:/Users/28932/AppData/Local/Temp\krita-5992-document_2-autosave.kra. Real location: C:/Users/28932/AppData/Local/Temp\krita-5992-document_2-autosave.kra. Batchmode: 0. Configuration: none
19 Feb 2020 22:03:33 +0000: Completed saving C:/Users/28932/AppData/Local/Temp\krita-5992-document_2-autosave.kra (mime: application/x-krita). Result: OK
19 Feb 2020 22:10:43 +0000: Created image "Unnamed", 3000 * 2000 pixels, 300 dpi. Colour model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3
19 Feb 2020 22:10:43 +0000: Instant Preview Setting: 0
19 Feb 2020 22:10:43 +0000: Enabled weighted smoothing.
19 Feb 2020 22:10:43 +0000: Enabled weighted smoothing.
19 Feb 2020 22:10:44 +0000: Enabled weighted smoothing.
19 Feb 2020 22:10:44 +0000: Enabled weighted smoothing.
19 Feb 2020 22:10:44 +0000: Enabled weighted smoothing.
19 Feb 2020 22:10:44 +0000: Enabled weighted smoothing.
19 Feb 2020 22:10:44 +0000: Instant Preview Setting: 0
19 Feb 2020 22:10:46 +0000: Instant Preview Setting: 0
19 Feb 2020 22:15:45 +0000: Converting from application/x-krita to application/x-krita. Location: C:/Users/28932/AppData/Local/Temp\krita-5992-document_3-autosave.kra. Real location: C:/Users/28932/AppData/Local/Temp\krita-5992-document_3-autosave.kra. Batchmode: 0. Configuration: none
19 Feb 2020 22:15:47 +0000: Completed saving C:/Users/28932/AppData/Local/Temp\krita-5992-document_3-autosave.kra (mime: application/x-krita). Result: OK
19 Feb 2020 22:30:53 +0000: Closing.
OpenGL Info
 
  Vendor:  "Intel" 
  Renderer:  "Intel(R) HD Graphics" 
  Version:  "3.0.0 - Build 20.19.15.4835" 
  Shading language:  "1.30 - Build 20.19.15.4835" 
  Requested format:  QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
  Current format:    QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
     Version: 3.0
     Supports deprecated functions true 
     is OpenGL ES: false 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: false 
== log ==
 Supported renderers: QFlags(0x2|0x4|0x8) 
Surface format preference list: 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    2 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    4 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 16, greenBufferSize 16, blueBufferSize 16, alphaBufferSize 16, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::scRGBColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    2 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 10, greenBufferSize 10, blueBufferSize 10, alphaBufferSize 2, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::bt2020PQColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    2 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 16, greenBufferSize 16, blueBufferSize 16, alphaBufferSize 16, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::scRGBColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    4 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 10, greenBufferSize 10, blueBufferSize 10, alphaBufferSize 2, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::bt2020PQColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    4 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    8 
* QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 16, greenBufferSize 16, blueBufferSize 16, alphaBufferSize 16, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::scRGBColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    8 
* QSurfaceFormat(version 3.0, options QFlagQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 10, greenBufferSize 10, blueBufferSize 10, alphaBufferSize 2, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::bt2020PQColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    8 
Probing format... QSurfaceFormat::DefaultColorSpace 2 
Found format: QSurfaceFormat(version 3.0, options QFlagsQSurfaceFormat::FormatOption>(DeprecatedFunctions), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::CompatibilityProfile) 
    2 
 
== end log == 
================================================================================
SESSION: 20 Feb 2020 17:05:40 +0000. Executing C:\Users\28932\Downloads\Krita (x64)\bin\krita.exe

WARNING: This file contains information about your system and the
images you have been working with.

If you have problems with Krita, the Krita developers might ask
you to share this file with them. The information in this file is
not shared automatically with the Krita developers in any way. You
can disable logging to this file in Krita's Configure Krita Dialogue.

Please review the contents of this file before sharing this file with
anyone.

Krita

 Version: 4.2.7.1
 Languages: en_GB, en_US
 Hidpi: true

Qt

  Version (compiled): 5.12.5
  Version (loaded): 5.12.5

OS Information

  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 10.0.18362
  Pretty Productname: Windows 10 (10.0)
  Product Type: windows
  Product Version: 10


Hardware Information

  GPU Acceleration: auto
  Memory: 3951 Mb
  Number of Cores: 2
  Swap Location: C:/Users/28932/AppData/Local/Temp

res: 2
  Swap Location: C:/Users/28932/AppData/Local/Temp

20 Feb 2020 17:08:27 +0000: Created image "Unnamed", 3000 * 2000 pixels, 300 dpi. Colour model: 8-bit integer/channel RGB/Alpha (sRGB-elle-V2-srgbtrc.icc). Layers: 3
20 Feb 2020 17:08:28 +0000: Instant Preview Setting: 0
20 Feb 2020 17:08:28 +0000: Enabled weighted smoothing.
20 Feb 2020 17:08:28 +0000: Enabled weighted smoothing.
20 Feb 2020 17:08:29 +0000: Enabled weighted smoothing.
20 Feb 2020 17:08:29 +0000: Enabled weighted smoothing.
20 Feb 2020 17:08:30 +0000: Enabled weighted smoothing.
20 Feb 2020 17:08:30 +0000: Enabled weighted smoothing.
20 Feb 2020 17:08:30 +0000: Instant Preview Setting: 0
20 Feb 2020 17:08:33 +0000: Instant Preview Setting: 0

Rendering works fine. The animation comes out as .mp4 and i can actually see it.
And yes, the large brushes are especially lagging and glitching thats why i only use Krita for animation.

I seem to remember that there can be problems with Intel HD graphics so updating your drivers if you can may be a good idea.
You’ll need advice from someone who knows a lot more about this subject area.
Your laptop has 4GB of RAM which mean it will struggle with large animations so if you can upgrade your RAM to 8GB that would be a big improvement.
I hope you can get this sorted out in the near future.

ok thanks for your help

Found a solution!

Go to: Setings => Configure Krita => Display=> Canvas Acceleration
And change Scaling Mode from Bilinear Filtering to High Quality Filtering or Trilinear Filtering.

Worked for me!