Hello,
I have been getting an error when importing sound into an Animation
this issue existed when I had Krita version 4.4.7 I updated to version 5.1.4 but the error presists
here is a screenshot of the error:
I have windows 10
it seems like some people have faced the same issue but there is no fix on the internet
I really hope u could help me with this
I just want to animate 
thank u for ur time <3
I noticed that you are importing in wav format. Have you tried to import in mp3? If you have problems converting the file to mp3, you can use Audacity.
Hello, thank u for answering. The error shows even when importing MP3 files
Strange that. Does it only happen with this particular file… or others as well? Does the wav play normally in other programs?
it happened with other files aswell. The wav works in VLC Media Player outside of Krita.
Sorry, I left the forum and only later realized that you replied. Well, I did a reddit search and found this answer. As I understand it, the user needed to convert the file through Audacity. Try this…if it doesn’t work, then wait for another user to help.
Or you can try exporting the frames and dictating the animation in Blender, Shotcut or another program… and inserting the audio into it.
thank u, I will look at the reddit post and try to work the problem out.
I did export it in Audacity even before. I tried it again and sadly it didn’t work.
still, thank u for ur help I appriciate it
does anyone else have a fix for this issue?
Hey, does anyone have an idea on how to approach a fix? like a headstart at things so I can work from there. Even after some research it seems like no one has found an actual fix for the error.
Hello, can anybody help?
The error message displayed by Krita indicates a missing service.
You don’t happen to be using a Windows 10 version with a name suffix like N or KN? These are special versions of Windows 10 that have been stripped of multimedia features, which are (or have to be) offered by Microsoft in the European Union and in Korea due to regulations on economic distortions of competition (or something like that). You can download Microsoft’s free “Media Feature Pack” and retrofit Windows with it, supposedly it would re-implant all the explanted parts, however, I have occasionally heard that despite this retrofit, sometimes “things don’t work as expected”.
So if you have such a system and still have difficulties after installing the retrofit kit, then I, in your place, would try the next time you reinstall Windows to see if you can use a normal version of Windows with the N or KN version registration key, Microsoft is quite tolerant of such things these days, possibly with this as well. You even may not need to enter a key anymore, as these have actually been stored in the BIOS for years, and Windows usually doesn’t even need to be activated then.
In case of need, here, you can download Microsoft’s Free Media Feature Pack:
https://www.microsoft.com/en-us/software-download/mediafeaturepack
Michelist
I have Windows 10 Education N, I will try to install the Media feature pack you recommended. Thank you so much for answering. I will update you on wether it worked or not.
This is possible with Education versions. I assume you got this PC from your school or university, right? If so, you will probably have to ask the person responsible for these PCs at your institution for assistance.
Michelist
OMG THANK YOU SO MUCH THIS WORKED! I can finally animate I am so happy! you are my hero now :)))
This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.
