Thumbnails not showing in file explorer

[mister_krabs]

hello, i saw that many people have this problem too, but none of the solutions didnt help

i use krita v5.0, and thumbnails dont show in file explorer (windows 10) even after enabling native file dialogues
i tried downloading shell extension, but it says i already have one

can anybody help?

[sooz]

Are you using OneDrive?

EDIT:
If you are syncing your files to the cloud, here is one solution to retain the thumbnails.

Thumbnails Not Showing Pictures

OneDrive has a feature called ‘files on demand’. This will upload your file to Microsoft’s servers, then delete it locally. Because of this, Windows cannot generate the thumbnails. Right click OneDrive in the taskbar Click ‘more’ and then settings. At the bottom, if ‘save space and download files’ is checked, that is you problem. If you uncheck it, you will see thumbnails again but OneDrive will re-download all files in the folder. If it isn’t checked, try clearing thumbnail cache. Click t…

[Guerreiro64]

Try this: in Windows, go to Disk Cleanup. Make sure the “Thumbnails” option is checked and press OK. I did this when Windows didn’t display a thumbnail of a kra file… and it worked.

[mister_krabs]

hello ive already asked this question but the topic got closed and i cant reply anymore

i found some other people who had the same problem and got it solved but none of their solutions seem to work

in windows 10 file explorer thumbnails for .kra files specifically dont show pictures

i use krita 5.0, downloaded from their website. shell extension is there, native file dialogs are enabled

i also use one drive, ive seen people saying to disable files on demand
i didnt do that, bcs it would download all the files but i enabled the “always keep on this device” property for the folder but i didnt work

i also did the disk cleanup thing and it also didnt work

can anyone help me please im desperate at this point

[Michelist]

Can you give us a link to the closed topic, and the links to the other solutions that did not work for you?
And would you mind updating your Krita to version 5.2.2, because that is the most recent version, yours is more than two years old? Maybe the new version fixes your issue?

Ah, just saw that you mention OneDrive. Are the files whose thumbnails do not show up stored on OneDrive, or do they reside on your local HDD/SSD/Thumb-drive/whatever? Because if they are on OneDrive, it would explain why they do not show up. I know, there should be a way to make them show up, even on OneDrive, but therefore I have to find that solution.

Michelist

[AhabGreybeard]

Is there a folder who’s content is not synchronised/backed-up to One Drive on your computer.
If so, try putting a .kra file in there to see if the thumbnail is displayed.

[sooz]

@mister_krabs
Topics can be reopened anytime you like. I’ve now reopened the original topic and have appended your new post and its replies.

[mister_krabs]

thank you i didnt know you colud do that

[mister_krabs]

i think you can see the closed topic now, but im not sure ill be able to find the links, but i mentioned every solution i saw in the post

i updated krita, but nothing changed(((

the files are stored on one drive, but thumbnails dont work properly even when stored only on the disk

also i have couple .psd files that are stored in the same folder and for them everything works fine, its only bad for .kra