Hello guys, I’m new here. I wanted to start learning to animate. When I open Krita it is automatically in full screen(no Prob).
The problem is, I cant use the top bar, because it does not react, although I can create a new file.
When I click on “file” or “edit” for example, it turns blue, but nothing else happens.
Do you have any advice on this matter?
I really appreciate your time.
Thank you.
(this is on windows and an “aspire V15 nitro”-Laptop and I downloaded the version that is recommended (Windows Installer 64-bit))
This sounds like the old problem with some broken GPU drivers where in a full-screen situation the top area is unreachable because the driver still assumes that that it’s window decoration. Switch between Angle and Directx in Krita’s settings; if that doesn’t work, you might need to disable canvas acceleration altogether.
Are you still running Windows 8 on it?
Thank you for your fast answer. Im running windows 10.
The problem is, i cant access the settings in the top bar(is there another way to access?or do you mean something different?) And how do i do the last thing you mention?
Sry im not the smartest with programs or computers 
If you can see the menu bar, File, Edit, etc but clicking on an item there doesn’t work, look at the item word and you’ll notice that one of the letters is underlined. e.g. ‘File’ has the letter ‘F’ underlined, ‘Settings’ has the letter ‘n’ underlined.
So, if you press Alt+F, you get the File menu opening; if you press Alt+n, you get the Settings menu to open.
You need Settings → Configure Krita → Display group → Canvas Acceleration tab.
There, you can switch the Preferred Renderer (restart krita after you do that) and you can have Canvas Graphics Acceleration enabled or disabled.
Thank you for your answer!
Unfortunately, this doesnt work either. “File” or “Settings” turn blue, but thats it…
Do you have any other suggestions?
Yes I do and it means editing the config files, or one of them.
Don’t worry, it’s a tiny little text file you can edit it with Notepad.
Go to C:\Users\{your username}\AppData\Local
In there, probably near the bottom of the list, you’ll find a file called ‘kritadisplayrc’. This controls various aspects of krita’s behaviour, especially the display characteristics.
Open kritadisplayrc for editing with Notepad (or another text editor if you have a preference).
In there will be a line of text that says OpenGLRenderer={whatever it says}.
Edit that to say OpenGLRenderer=none
then Save it and Close it.
Start krita and it will run with Canvas Graphics Acceleration disabled.
If that fixes things, you have a broken GPU/GPU driver.
If it doesn’t fix things then I’ve no idea what may be going wrong.
After some time to figure out how to do what you suggested, i found the file and the text.
Sadly, it already reads OpenGLRenderer=none.
Does this mean my GPU is broken?
Thank you kind stranger for your time !!
I dont know if that helps, but its not only the top bar menue that does not react. It seems as every menue that could open, does not open when clicked.
If changing it to that had fixed it then yes, a bad GPU implicated.
If it’s already that then I’m not sure.
I have a feeling that it said OpenGLRenderer=none because krita doesn’t like what it sees and decided not to use it.
Can you copy/paste the entire contents of your kritadisplayrc file in a reply here?
Also, in the same folder as kritadisplayrc, there should be a file called ‘krita-sysinfo.log’, that has quite a few lines of text in it.
Can you copy/paste all of that in a reply here?
After that we’ll have one more try:
Edit it again to say OpenGLRenderer=software
If that fixes it then it will work quite slowly if it works at all.
I’m not hopeful though.
Thanks for all of your answers!
The problem is solved.
To be honest, I didn’t know how to do almost any of what you guys suggested, so I let my twin brother fiddle with my laptop. Turns out, the problem is, that the standard intel GPU was selected as standard and not the new Nvidia… i don’t know why I have run this boy for four years on cripple mode.
Thanks for your time!
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