Wacom Cintiq 16 pro pen offset only on Krita's canvas - macOS

It has a pen offset only on the canvas of Krita, other programs seem to be working properly. I can fix it temporarily by restarting Krita but it keeps appearing.


I tried researching solutions and they only appear to be working on windows, not Macbook pro.
I tinkered with pen settings and calibration in the wacom center as well as display settings. It did not work and this nuisance has been driving me insane.

Any advice would be greatly appreciated, thanks.

:slight_smile: Hello @G_Z and welcome to the forum!

I have never had a Mac, so I can only give you a standard hint that “seem to fix” many Mac issues, but will have a negative impact on your graphics performance, for instance when rotating the picture.
You can try to set your Krita to only use the software renderer, that setting is found in Krita under:
‘‘Settings’’ >> ‘‘Configure Krita’’ >> ‘‘Display’’ >> ‘‘Canvas Acceleration’’
I wish you good luck with your issue and can only hope that users with Mac knowledge will chime in to support you.

Michelist

Hello, I tried to follow your advice but I do not know how to set it to only use the software renderer.

I’m not sure if this matters but when I switch my Wacom Cintiq to extended display and back into mirroring my main display, the issue resolves temporarily.

Maybe I should download and reinstall krita?

It’s an option in the Preferred Renderer settings but it’s greyed out for you.
I don’t know why it would be greyed out. Maybe a macOS thing?

This is a display scaling/mapping problem and I’m not sure how to deal with it because I’ve never used a display tablet.

That would change nothing.
The behaviour, look and feel are determined by the contents of various settings/configuration files and the contents of the resources folder and those are separate from the installed application software.

It maybe a thing of that particular model, but usually it is existent on Mac’s (and it helps for different macOS issues (but I have no idea why it helps)).

Michelist

I assumed it was a scaling and mapping problem, but I haven’t observed it outside Krita (yet). Plus it only affects the canvas, so it might be a mirroring issue? (I use it to mirror my computer).
I tried to tinker with the settings of my display tablet but to no avail.

I do plan on getting a new MacOS due to mine already being 4 to 5 years old already. Thank you for trying to help.

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