Cursor sticks for a small distance on UI elements not on canvas

Tech Support Input Device Support
,
1

Type of device* : Wacom 16 pen display
Brand and version of the device: Wacome 16 latest driver form wacom software
System** : Windows 64-bit - build 22631/version 10.0.22631

* graphics tablet/display tablet/2-in-1 laptop/Android tablet
** Windows/Linux/Mac/Android, + version (you’ll find it in Help -> Show system information for bug reports)

Description of the issue (you can include screenshots):

When I try to change color by dragon my mouse over the color selector or drag my mouse over a slider.

It seems like there is a small area where my mouse sticks (does not move with my pen) for a small distance and then jumps to follow the pen again, Does any one know of a way to fix this issue.

This problem also happened on the regular version and the Beta that I now use

System report:

Krita

 Version: 5.2.3-beta1 (git 3e827a7)
 Installation type: installer / portable package
 Hidpi: true

Qt

  Version (compiled): 5.15.7
  Version (loaded): 5.15.7

OS Information

  Build ABI: x86_64-little_endian-llp64
  Build CPU: x86_64
  CPU: x86_64
  Kernel Type: winnt
  Kernel Version: 10.0.22631
  Pretty Productname: Windows 10 Version 2009
  Product Type: windows
  Product Version: 10

Locale

  Languages: en_US, en, en_Latn_US
  C locale: C
  QLocale current: en
  QLocale system: en
  QTextCodec for locale: UTF-8
  Process ACP: 65001 (UTF-8)
  System locale default ACP: 1252  (ANSI - Latin I)

OpenGL Info
 
  Vendor:  "Google Inc. (NVIDIA)" 
  Renderer:  "ANGLE (NVIDIA, NVIDIA GeForce RTX 3070 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.15.5599)" 
  Driver version:  "OpenGL ES 3.0.0 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5)" 
  Shading language:  "OpenGL ES GLSL ES 3.00 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5)" 
  Requested format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
  Current format:  QSurfaceFormat(version 3.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize 8, greenBufferSize 8, blueBufferSize 8, alphaBufferSize 8, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 0, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
  GL version: 3.0 
  Supports deprecated functions false 
  Is OpenGL ES: true 
  supportsBufferMapping: true 
  supportsBufferInvalidation: false 
  forceDisableTextureBuffers: true 
  Extensions: 
     GL_OES_EGL_image_external 
     GL_ANGLE_client_arrays 
     GL_CHROMIUM_bind_uniform_location 
     GL_ANGLE_get_tex_level_parameter 
     GL_NV_pack_subimage 
     GL_OES_depth24 
     GL_OES_texture_half_float_linear 
     GL_ANGLE_depth_texture 
     GL_ANGLE_pack_reverse_row_order 
     GL_EXT_blend_minmax 
     GL_EXT_color_buffer_half_float 
     GL_EXT_debug_marker 
     GL_EXT_unpack_subimage 
     GL_EXT_texture_filter_anisotropic 
     GL_OES_draw_buffers_indexed 
     GL_ANGLE_framebuffer_multisample 
     GL_EXT_sRGB 
     GL_NV_EGL_stream_consumer_external 
     GL_KHR_debug 
     GL_OES_compressed_ETC2_sRGB8_texture 
     GL_EXT_texture_compression_dxt1 
     GL_EXT_map_buffer_range 
     GL_ANGLE_provoking_vertex 
     GL_OES_mapbuffer 
     GL_OES_surfaceless_context 
     GL_OES_element_index_uint 
     GL_EXT_draw_elements_base_vertex 
     GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture 
     GL_ANGLE_texture_multisample 
     GL_OES_draw_elements_base_vertex 
     GL_WEBGL_video_texture 
     GL_EXT_frag_depth 
     GL_EXT_texture_compression_s3tc_srgb 
     GL_EXT_texture_format_BGRA8888 
     GL_NV_fence 
     GL_OES_compressed_ETC2_sRGB8_alpha8_texture 
     GL_ANGLE_texture_compression_dxt5 
     GL_OVR_multiview 
     GL_ANGLE_program_cache_control 
     GL_ANGLE_texture_usage 
     GL_EXT_texture_norm16 
     GL_OES_packed_depth_stencil 
     GL_EXT_draw_buffers_indexed 
     GL_ANGLE_framebuffer_blit 
     GL_EXT_draw_buffers 
     GL_OES_texture_border_clamp 
     GL_OES_get_program_binary 
     GL_ANGLE_texture_compression_dxt3 
     GL_EXT_debug_label 
     GL_ANGLE_multiview_multisample 
     GL_OES_compressed_EAC_RG11_signed_texture 
     GL_OES_depth32 
     GL_EXT_disjoint_timer_query 
     GL_EXT_occlusion_query_boolean 
     GL_CHROMIUM_copy_texture 
     GL_ANGLE_robust_client_memory 
     GL_OES_compressed_EAC_R11_unsigned_texture 
     GL_ANGLE_base_vertex_base_instance_shader_builtin 
     GL_OES_compressed_ETC2_RGB8_texture 
     GL_CHROMIUM_bind_generates_resource 
     GL_ANGLE_memory_size 
     GL_ANGLE_request_extension 
     GL_EXT_texture_compression_rgtc 
     GL_NV_pixel_buffer_object 
     GL_EXT_color_buffer_float 
     GL_KHR_parallel_shader_compile 
     GL_EXT_multisampled_render_to_texture 
     GL_NV_framebuffer_blit 
     GL_OES_texture_float 
     GL_ANGLE_base_vertex_base_instance 
     GL_ANGLE_lossy_etc_decode 
     GL_OES_standard_derivatives 
     GL_ANGLE_get_serialized_context_string 
     GL_EXT_EGL_image_external_wrap_modes 
     GL_OES_vertex_array_object 
     GL_OES_texture_half_float 
     GL_EXT_texture_storage 
     GL_EXT_texture_type_2_10_10_10_REV 
     GL_OES_rgb8_rgba8 
     GL_CHROMIUM_lose_context 
     GL_EXT_discard_framebuffer 
     GL_EXT_blend_func_extended 
     GL_EXT_texture_compression_bptc 
     GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture 
     GL_OES_EGL_image_external_essl3 
     GL_EXT_instanced_arrays 
     GL_EXT_float_blend 
     GL_EXT_robustness 
     GL_OES_texture_npot 
     GL_ANGLE_translated_shader_source 
     GL_CHROMIUM_sync_query 
     GL_OES_texture_stencil8 
     GL_ANGLE_instanced_arrays 
     GL_OES_EGL_image 
     GL_OES_fbo_render_mipmap 
     GL_OVR_multiview2 
     GL_ANGLE_copy_texture_3d 
     GL_OES_compressed_EAC_RG11_unsigned_texture 
     GL_OES_compressed_ETC2_RGBA8_texture 
     GL_AMD_performance_monitor 
     GL_EXT_read_format_bgra 
     GL_EXT_texture_rg 
     GL_OES_texture_float_linear 
     GL_ANGLE_multi_draw 
     GL_CHROMIUM_copy_compressed_texture 
     GL_EXT_shader_texture_lod 
     GL_OES_compressed_EAC_R11_signed_texture 
     GL_EXT_clip_control 
     GL_EXT_multi_draw_indirect 

QPA OpenGL Detection Info 
  supportsDesktopGL: true 
  supportsAngleD3D11: true 
  isQtPreferAngle: true 
  Detected renderers: 
    (Supported) ANGLE (Microsoft, Microsoft Basic Render Driver Direct3D11 vs_5_0 ps_5_0, D3D11-6.2.22621.3672) (OpenGL ES 3.0.0 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5)) 
    (Supported) ANGLE (NVIDIA, NVIDIA GeForce RTX 3070 Direct3D11 vs_5_0 ps_5_0, D3D11-32.0.15.5599) (OpenGL ES 3.0.0 (ANGLE 2.1.0 git hash: f2280c0c5f93+krita_qt5)) 
    (Supported) NVIDIA GeForce RTX 3070/PCIe/SSE2 (4.6.0 NVIDIA 555.99)  

useBufferInvalidation (config option): false


Hardware Information

  GPU Acceleration: auto
  Memory: 32645 Mb
  Number of Cores: 16
  Swap Location: C:/Users/jcp_p/AppData/Local/Temp
  Built for: sse2
  Base instruction set: fma3+avx2
  Supported instruction sets: avx512bw avx512dq avx512cd avx512f fma3+avx2 avx2 fma3+avx avx fma4 fma3+sse4.2 sse4.2 sse4.1 ssse3 sse3 sse2 

Current Settings

  Current Swap Location: C:/Users/jcp_p/AppData/Local/Temp
  Current Swap Location writable: true
  Undo Enabled: true
  Undo Stack Limit: 200
  Use OpenGL: true
  Use OpenGL Texture Buffer: true
  Disable Vector Optimizations: false
  Disable AVX Optimizations: false
  Canvas State: OPENGL_SUCCESS
  Autosave Interval: 420
  Use Backup Files: true
  Number of Backups Kept: 1
  Backup File Suffix: ~
  Backup Location: Same Folder as the File
  Backup Location writable: false
  Resource Location: C:/Users/jcp_p/AppData/Roaming/krita
  Use Win8 Pointer Input: true
  Use RightMiddleTabletButton Workaround: false
  Levels of Detail Enabled: false
  Use Zip64: false


Loaded Python Plugins
	colorspace
	comics_project_management_tools
	documenttools
	exportlayers
	filtermanager
	lastdocumentsdocker
	plugin_importer
	quick_settings_docker
	scripter
	tenbrushes
	tenscripts


Display Information
Number of screens: 2
	Screen: 0
		Name: \\.\DISPLAY1
		Depth: 32
		Scale: 1
		Physical DPI140.007
		Logical DPI144
		Physical Size: 700, 390
		Position: 0, 0
		Resolution in pixels: 3840x2160
		Manufacturer: Microstep
		Model: MAG321CURV
		Refresh Rate: 60
		Serial Number: DA2A011800204
	Screen: 1
		Name: \\.\DISPLAY2
		Depth: 32
		Scale: 1
		Physical DPI141.951
		Logical DPI120
		Physical Size: 344, 193
		Position: 3840, 0
		Resolution in pixels: 1920x1080
		Manufacturer: Wacom Tech
		Model: Cintiq 16
		Refresh Rate: 60
		Serial Number: 0CQ00X1002904
2

Is Krita set to use the Windows Ink driver or WinTab and is your Wacom set to use the same driver (meaning both use Windows Ink or both do not use Windows Ink)?

3

Disable hold-to-right-click deep in the pen&tablet settings.

4

And you can also check if this helps with any minimal lag:

5

Wait I did not know you could set your tablet to either one, because if I use Wintab I don’t have any pressure sensitivity.

Do you know how to do that for your drawing tablet

6

That was a hard setting to find thank you,
It did make the dead-zone smaller but it is still very much there, but that did help with other minor issues I had so thank you for the tip

7

Hi thanks for the information, it is not useful for me specifically.

But I do hope it can help others

8

The thing with ‘‘WinTab’’ and ‘‘Windows 8+ Pointer Input (Windows Ink)’’ APIs¹ is that it has to be the same setting in Krita and in your tablet driver. That is, to let your tablet and Krita speak the same language.

The settings in Krita are found via ‘‘Settings’’ >> ‘‘Configure Krita’’ >> ‘‘Tablet Settings’’ and the setting for your driver is usually found in the driver where you set up your pen.
But before making these settings, you should create profiles for every software you use with your tablet, this not only allows adapting it better to the software you use, this also avoids conflicts where software X uses a different shortcut-scheme than software Y and such things.

It may be unpleasant and sound like a bit of work, but the hassle you’ll avoid in the future when interacting with other software more than makes up for it. In addition, you can usually save your profiles, which saves you a lot of work if you have to update your driver, or you have changed something and the profiles have been lost or damaged by accident.²

Usually ‘‘Windows Ink’’ is set by default in your driver, if that is the case, then you have to set it in Krita too, so there you have to select ‘‘Windows 8+ Pointer Input (Windows Ink)’’, confirm the dialog with OK and restart Krita.
But since Krita usually, but not always, likes ‘‘WinTab’’ better, you should disable ‘‘Windows Ink’’ in your driver and enable ‘‘WinTab’’ in Krita, again you have to confirm the dialog with OK and restart Krita.
Or in short: You have to have ‘‘WinTab’’ enabled on both sides (driver and Krita) or ‘‘Windows 8+ Pointer Input (Windows Ink)’’ on both sides.
Usually this has solved most issues.³

Michelist

¹API = Application Programming Interface

²In the past this was unfortunately often very inconvenient with cheaper brands like Gaomon, and yet it’s worth the work.

³But in case it did not fix your issue:
In all the years I try to support other users, there were only two or three occurrences where users stated the only way that worked for them was to mix these two APIs. If that is true or if they only lost oversight, I can not say, but if the above hints don’t help, you may want to try it.
Who knows, maybe you are the next one?

So, if you are one of the extremely rare cases where both settings do not work, you can try the cross-combination of these settings, it can not break anything, the only thing here is that it can refuse working too.
So enable ‘‘Windows 8+ Pointer Input (Windows Ink)’’ on one side, let’s say in your driver, and ‘‘WinTab’’ on the other side, so in Krita.
If this first try did also not help, you can try it vice versa. But do not forget, after every change in Krita’s Tablet Settings, you have to confirm the dialog with OK and restart Krita.

9

Yes that worked like a champ, thank you so much. It did take a lot of digging around to find the windows ink setting on my driver but it worked great for me.

Thank you and everyone for the help.

10

You’re welcome!

Michelist