If you want to know, how it went further with @kradoow’s issue, you can read it up in this topic:
And. I’m curiously awaiting your next report on how the experience with the replaced device is and how you see the customer service of Huion in general.
I, myself, have made very extremely different experiences with them in between, reaching from fantastically competent and helpful to completely incompetent customer service executives. People who apparently have no computer knowledge beyond booting the computer and starting the helpdesk software and enter the customer’s data into it.
Michelist
Add/Edit: grammar