So once I installed Krita and it worked just fine - until it didn’t.
I’ve looked up advice and read through the Krita FAQ hoping to find a solution, but I just ended up spending a day doing the same things over and over and getting frustrated, and the most progress I’ve made is remembering why I gave up trying to fix it when this first happened a couple years ago.
Things I’ve tried to fix this:
Clicking both the shortcut and the original icon
Restarting my computer
Opening it with Shift+Enter
Pinning it to the taskbar and opening it from there
Uninstalling and reinstalling it
Installing older versions
Troubleshooting compatibility mode (I even went into the Program Compatibility Troubleshooter and it straight up tells me it’s not compatible?)
Running as administrator
Debugging it
Deleting/renaming the kritarc/kritadisplayrc file
Other notes:
I use a Windows 10 HP laptop.
I don’t remember exactly what I was doing when the problem first occurred.
I’ve now installed the latest version (5.1.5).
It apparently crashes too; A new DMP file for Krita is created in the Local App Data’s CrashDumps folder whenever I click on Krita, but apparently there can only be a maximum of ten DMP folders at a time. The least recent one always deletes itself and gets replaced with the new one.
All the folders in Krita’s Roaming App Data folder are empty except for bundles, share, tags and tmp- (Krita’s bin folder seems to have everything though).
I don’t think I should risk messing with my display adapter to solve this issue.
Did you try the portable version also? Sometimes it will do the trick, but don’t ask me why. Just unzip it to a location you find useful and start it with one of the links in the root-directory of the unzipped archive, or create a link to the executable in its “bin”-folder and start it via that link, preferably after you moved or deleted the possibly existing “kritarc”-file from your “AppData/local/”-path.
Just to be sure, your username is really “A”? Not that you accidentally searched in a wrong path, a thing I don’t think you would do in regard to your opening post.
That could mean that Kirta never run long enough to actually write the file, you could start the Krita.com file instead of Krita.exe it should open Krita in a CMD and show its output as text when booting up. Windows has it’s own logging too; the Windows event log can have useful infos.
These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_krita.com_5e16f3feeba9a59ac6fcd7cab97b7c0758260b7_f1f072ab_230965e5-10fc-438a-a0dc-5ed161624d3b
I don’t know. That’s as far as I can help you. I searched the internet and it looks like the driver causes probems with other programs too, like Minecraft or Blender. In worst case you can just reinstall the driver.
Alright, I just have one more question; under Windows settings there are optional updates, and one of them is a driver update, but it says it’s an update for a different driver I don’t have (HP Inc).
Would you happen to know if this would be adding this driver to my computer, or just replacing the one I already have?
