I have been using Krita on my PC for several months with no such issues, but today I suddenly lost the ability to zoom in and out using my mouse wheel. I have tried the following solutions:
Checking the mouse wheel in other programs
Checking the zoom in/out settings
Closing and opening the program
Restarting my PC
Uninstalling Krita and then reinstalling it
It seems the only thing that restores functionality is closing the software and then after waiting a while, reopening it has it work for a few minutes, but then the issue returns.
Because the problem drifts in and out, it makes me think of the driver. Krita relies on the driver in a different way than other programs, so that explains why you might get good function in other places and not in Krita.
You’ve already tried quite a few things but I don’t see you talk about the driver at all. Be sure to read up on your tablet manufacturer and follow their instructions on uninstalling/reinstalling driver software. Also, be sure you don’t have other previously installed drivers on your system anywhere.
Thanks for the reply,
I will take a look at the drivers, but why would the drivers for the tablet have to do with the program? Even with the tablet unplugged from the PC the issue persists.
Yeah, that’s weird. I don’t know that I’m right. I’m on this forum every day (really interested in how Krita works ) and it just seems that very often when someone has weird behaviour like this, it turns out to be solved by redoing the drivers.
Fair enough. Sadly, the issue is still there after uninstalling and reinstalling the drivers. It worked for a minute or two and went right back. I hate intermittent issues.
OK, one last thing. Have you perused Canvas Inputs to see if there’s some kind of conflict in there? Krita won’t stop us from making conflicting shortcuts.
Tried that, it was at Krita default, I pressed restore defaults. Still didn’t work. Restarted Krita, it was working for a solid 10 min and just as I was about to let you know it worked the problem returned.
Turning a layer on and off worked… once… then the problem returned and the layer trick did nothing. Minimizing and maximizing the window did nothing. Nothing else listed there helped.
Alright, I unplugged my mouse turned it off, turned it back on, plugged it back in. And haven’t had the problem since. Maybe it will come back tomorrow? In 5 hrs? Immediately after I post this reply?
As someone who works with electronics as a career, I become more and more convinced each day that they are run by evil and spiteful elves that stop working just to annoy people.
Thanks for trying to help though, I appreciate your time.
) and it just seems that very often when someone has weird behaviour like this, it turns out to be solved by redoing the drivers.