selection tool crashes krita after i use it twice

Type of device* : desktop and tablet (xp-pen deco v.2)
Brand and version of the device:
System** :

* graphics tablet/display tablet/2-in-1 laptop/Android tablet
** Windows/Linux/Mac/Android, + version (you’ll find it in Help -> Show system information for bug reports)


Description of the issue (you can include screenshots): whenever i use the selection tool twice it crashes this happens with 2 diffrent tablets and 2 diffrent desktops, is there anything i can do?

Hello and welcome to the forum :slight_smile:

Which version number of krita are you using and which operating system are you using?

Is this the first time you’ve used krita and did this happen immediately, or have you used krita before with no problems and it’s started happening recently?

Do you mean two different tablets on the same computer or two different tablets on different computers?
Is that what you mean by two different desktops?

Does this happen if you use a mouse instead of the tablet?

Which selection tool are you using?
Please upload a full screen screenshot (.png) taken just before you’re about to make the two selections and make sure that the Tool Options docker is fully visible.

What exactly do you do with the selection tool?

If you’re using Windows, go to:
C:\Users\{your username}\AppData\Local and look for a file called ‘kritacrash.log’.
Then make that file available via a link to a file sharing service.
It can be very long so it’s not suitable for posting in a reply here.

Sorry should’ve been more specific

I ment that krita on one desktop and tablet had this problem so i switched to a different desktop and tablet and had the same issue

Nope not the first time using krita but i just dealt with it and didn’t use the selection tool

Yes it also happens with a mouse

this is the selection tool im using
faq

sorry but i cant find AppData tried searching for kritacrash.log without opening AppData still nothin

I think you mean you switched to a different computer.

Im using the 4.4.7 version if krita operating system is a windows 10 pc


I think this is what you mean

and yup that is what i mean i switched to a different computer

So, you’re definitely using krita version 4.4.7.

If you’re using Windows 10 then the AppData folder and the Local folder inside it will be where I said they are, in their usual place.

The last screenshot does not show the selection tool being used and does not show the Tool options docker.

You haven’t explained exactly what you do with the selection tool.

I’ve tried using the selection tool with version 4.4.7 to make two sucessive selections, in various ways with various modes and options, and I can’t make it crash.

ok so I can only use 2 pictures at a time because im a new user

i will split it up


my username is samaa
This is what is inside that folder

Process of using the selection tool part 1

I click the selection tool


then i go over the area i want to change

Selection tool part 2


then i click the transform tool

this is how it looks when i click the transform tool


then i do the changes i want it to o in this case make it less tall
then i click the selection tool again and it crashes

My hands are aching from squeezing blood out of the stone and I still can’t make 4.4.7 crash on Windows 10.

Somebody else may have better luck with this situation.

ok thanks for the guidance anyway, is there any other way to get help on this problem?

If you can’t find the folder / path “…\AppData\Roaming\…” or “…\AppData\Local\…” in your user folder (C:\Users\{YOUR USERNAME}\AppData\…), then you probably haven’t activated the by default deactivated view of hidden files and folders in the Explorer. For that, you need to start Windows Explorer and then follow the steps described in the screenshot, or get instructions on how to do that using Google or another web search provider.

How to show hidden files and folders in Windows

Michelist

1 Like

Thank you so much it worked! here is the text file of kritacrash.log file:///C:/Users/samaa/AppData/Local/krita%20FAQhfgdrhgbnbvc.html

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